By Sky UK Limited
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Sky+ app is the best way to discover and manage all of your Sky TV and movies. You can connect directly to your Sky+HD box in-home to browse all of our content, set downloads and recordings and manage your planner. You can also set downloads, recordings and series links when you’re out and about so you never miss a thing.
To use the enhanced features you will need a compatible Sky+HD box and have your device and Sky+HD box connected to the same broadband network either with a wired or wireless connection. Please see the Help section of the app for more details.
In order to Record and Download programmes to your Sky+HD box you will need to register your Sky iD with the service at sky.com/remoterecord and simply follow the instructions.
Smart Series Link and photo viewing are only available to customers with a compatible Sky+HD box.
All recordings are FREE, however mobile network and/or Wi-Fi charges may apply.
If you need help with setting up or using the Sky+ app please go to our help forum sky.com/skyplusapphelp or contact us via email@example.com
If you are having problems connecting your app to your Sky+HD box, please make sure that your Sky+HD box and iPhone/iPad are on the same WiFi network. If you have a dual band router, the Sky box and your device must be on the same WiFi band. For more advice and information please visit our help forum at sky.com/skyplusapphelp or contact us via firstname.lastname@example.org
If you’re having issues with Remote Record or connecting the app to your Sky+HD box please visit our dedicated help pages;
You can also email us if you experience any problems. Our email address is email@example.com
The terms and conditions reflect recent changes to the app. Please read them carefully before using the app.
What's New in Version 5.3.1
Updates in support of Sky Cinema – the new home of Sky Movies
Having trouble connecting to your Sky+HD at home? – We can help, email us firstname.lastname@example.org
Sky Q users can still send remote record and download requests when you’re out and about. Simply sign in with your SkyiD
Programmed a series on the box and it can't be deleted
Programmed a series link of a program the other day, the next day I went to planner on the box to watch episode 1, and it had recorded 4 episodes it said ?, and had the pile of cards icon to show more than one program episodes recorded this is amazing as it was episode 1, I pressed select to access the 4 impossible episodes it says recorded but it never opens up. I pressed yellow to delete watched episodes nothing, pressed yellow to delete whole series nothing, so now unable to delete the 4 phantom episodes to free up the drive space and it will never delete them.
This has happened before 2 years ago and 2 years later that series is still taking up space on the drive.
This app loses connection between my iPhone & sky+ box so any time I wish to view pictures on my phone on a larger (tv)screen I have to update the sky + box, which in a sense is ok as it updates the software, but even though my phone is 3 (THREE) feet away from the sky + box, the box cannot be found!
So I try another 743 times, eventually the box makes itself visible & we (Royal we)start again for another wee while
While it is understandable that you (sky) work on new soft/firm & hardware, do not forget about existing older model of your (well, ours now)products!
Try to (in hindsight) make any new soft/firm & hardware backward compatible with the new stuff!
Ok - annoying at times.
I've had the app on my phone and iPad for a number of years. The biggest issue I have is that you can only use it when you are on the same wifi network (therefore in the house). It's no good if you remember whilst out that you need to record something.
The other issue is when your sat infront of the box - try to connect and it can't find the box. Therefore having to reboot the sky+ box.
All in all I don't find much use for it other than to adjust/fix clashes.
- Category: Entertainment
- Updated: 08 July 2016
- Version: 5.3.1
- Size: 51.2 MB
- Language: English
- Developer: Sky UK Limited
- © 2011 BSkyB
Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.