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Sky Go

By BSkyB

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Description

**Sky Go is supported on the iPhone 6 & 6 Plus. If you are experiencing compatibility issues with these devices after the last update, please delete the app and reinstall to continue using Sky Go.**

Sky Go - our award-winning mobile video service lets you watch the shows you love from Sky whenever and wherever you want – at no extra cost for all Sky TV customers.

Sky Go Extra lets Sky TV customers download popular TV shows and movies via WiFi to watch on up to four devices. The content available for download depends on your Sky TV subscription.

SKY GO - KEY FEATURES
•Watch Sky TV live or On Demand on your compatible laptop, mobile or tablet
•Over 800 movies, hundreds of entertainment programmes, sports highlights and a great range of kids shows
•Up to 54 live channels available depending on your Sky TV subscription, including:
oSky Atlantic, Sky 1, Sky Living and Sky Arts 1
oA wide range of entertainment channels including MTV, Comedy Central, Fox and Dave.
oAll Sky Sports channels including Sky Sports F1 and British Eurosport
oAll 11 Sky Movies Channels and Film 4
oEight kids channels including Cartoon Network, Nickelodeon and Disney Channel
•Register up to two devices including iPhone, iPod touch, iPad, Xbox 360, PC and Mac
•Watch live on up to two devices at the same time

SKY GO EXTRA – ADDITIONAL FEATURES FOR UPGRADING SKY TV CUSTOMERS
•Download selected On Demand content depending on your Sky TV subscription to PC, Mac, iPhone, iPod Touch, iPad
•Watch downloaded content anywhere, even without WiFi or 3G/4G
•Register up to four devices
•Watch live on up to two devices at the same time (streaming)

Watching Sky Go on your smartphone through a 3G/4G connection will use data and contribute to the monthly allowance set by your mobile network operator. Exceeding this could result in significant charges. For security reasons and to protect the rights of our content partners Sky Go is not supported on any device where limitations included within the device operating system have been removed or tampered with (aka Jailbreaking).

Sky Go is not compatible with the following devices: 1st/2nd/3rd generation iPod touch, iPhone 2G and iPhone 3G. We recommend using Sky Go on iPhones running iOS6 and above. The service is available in the UK and Ireland. Mobile network and/or WiFi charges apply. Contact your Network Operator for further information

FAQs
How do I sign in?
All you need to start enjoying Sky Go is a Sky iD username and password which you can set up at skygo.com/signup

How much does Sky Go/Sky Go Extra cost?
Sky Go is available to Sky TV customers at no extra cost but what you will be able to watch depends on your Sky TV subscription.
For more information on Sky Go Extra visit sky.com/skygoextra

What are the streaming requirements?
We recommend a minimum continuous bandwidth of 2MB per second to access high quality streams

What download restrictions are there?
Sky Go Extra users can download selected Sky Go content via WiFi. Two downloads per programme. Content is deleted 48 hours after viewing starts or no later than seven or 30 days after download, depending on content.

Additional information:
After updating to the latest version of Sky Go, you will need to open the app in ‘Online mode’ in UK/Ireland to activate the device. If you open the app in 'Offline mode', you will not be able to playback your downloads.
General: Available to residential customers in the UK or Ireland only. Some programmes from live Sky TV channels are unavailable via Sky Go. Further terms apply.

Sky’s privacy notice explains how Sky uses your information. You can view this notice at: sky.com/privacy

What's New in Version 4.3.1

Bug fixes and stability improvements

Screenshots

iPhone Screenshot 1
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iPhone Screenshot 3
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iPhone Screenshot 5
iPad Screenshot 1
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iPad Screenshot 3
iPad Screenshot 4
iPad Screenshot 5

Customer Reviews

Great idea, sloppy implementation

I really want this app to work better than it does. As a frequent commuter I love the idea that I can download shows the night before to watch on my travels. In practise though the app is so patchy. Main gripes include the fact that I often can't start the app while on the train because it tries to access the internet. If I have very little signal it persists and this can take minutes when all I want is to access my already downloaded content. The only way round this is to go into airplane mode but this then means I can't receive texts or calls while watching, maddening!

My second biggest gripe is over the 2 download limit. I understand why this limit is there but so often the app will fail while downloading for no apparent reason costing me one of my downloads. Again massively annoying when I often like to have a show on my iPad and iPhone at the same time so I can watch irrespective of where I am in my journey.

There is so much potential in this app and I'm happy to pay the extra monthly charge for 'Extra' as long as it works! Please resolve these issues.

Great in theory

Well the I cannot complain too much you do get to watch all the shows sky has on an iPad, not too shabby I think to myself, how naive I was back then!

So the content itself, cannot fault, been watching TV shows and movies, downloaded a couple for a long car drive and that all works great. However the app itself which you must use to access the content is horrendous, whoever sky paid to create this app needs to get their money back!

For example you want to search something within the app, oh would you look at that you are now stuck within the search option with no way of getting back to any other screen, which would not be too bad if the search menu actually worked...

When you do get into watching a program or film you find that it will not play consistently, keep getting cut off, the fact there are even adverts is horrendous, the whole point of watching box sets within the sky store is so that you don't have to put up with adverts, look at Netflix they can manage to stream a show without forcing ad breaks into the content and it's even worse when you consider the fact to even access sky go content you need to have a TV package with sky!!!

If the app actually worked, or was even half as good as the Netflix app I would have no hesitation in giving 4/5* review, the fact that the app itself not the content is atrocious stops me from doing that, 1 good decent update is all it takes, stop treating customers this poorly as this is how you loose customers

The real world

Of course, in the real world, wifi connections keep dropping. However, this is no excuse for the adverts to then keep reloading, so you're stuck in a Groundhog Day situation where the advert cycle keeps reloading and you have to start at advert 1 all over again.

Of course your developers know how to make the app cache so you don't get stuck in this cycle, but are prevented from doing so by idiot execs and bean counters. Who incidentally can't even tell the devs to at least put up different ads when this happens. Learn this fools. I WILL NOT buy a product from a company whose ad I am forced to watch repeatedly. Learn about your users and learn that you cannot apply last century marketing methods to 21st century audiences. We are not quite so gullible these days and have the tools to help us spend our cash as WE see fit.

As for the app. Yeah probably ok. Don't forget I have already paid for the content through my Sky subscription. The one episode of Critical I did watch, played seamlessly on a lousy internet connection.

Somehow, the owners of commercial TV stations fail to optimise the adverts for the web and they play jerkily, buffering all the time. If I were an advertiser with you, I would pull my product pretty quickly because you are not giving my potential customers a good watching experience. Optimise your adverts to the same degree that you optimise your TV shows and you might not turn so many people off! Duh!

Sky Go
View In iTunes
This app is designed for both iPhone and iPad
  • Free
  • Category: Entertainment
  • Updated:
  • Version: 4.3.1
  • Size: 29.4 MB
  • Language: English
  • Developer:
Rated 12+ for the following:
  • Infrequent/Mild Mature/Suggestive Themes
  • Infrequent/Mild Cartoon or Fantasy Violence
  • Infrequent/Mild Sexual Content and Nudity
  • Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
  • Infrequent/Mild Profanity or Crude Humor
  • Infrequent/Mild Horror/Fear Themes
  • Infrequent/Mild Realistic Violence

Compatibility: Requires iOS 6.0 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimised for iPhone 5.

Customer Ratings

Current Version:
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