Enjoy relaxed EV driving with accurate charge point information and many other exciting new features.
With a dedicated team focused on bringing you the best functionalities to provide you with the EV experience you deserve, we proudly bring to you your EV companion Smoov!
Download for free and join our EV driver community. No subscription needed.
How can Smoov assist you?
• Smoov can assist you with finding the nearest charge point that is available.
• Monitor and to favourise the charge poles that are preferred by you.
• Navigate and to get session insights on your running charging sessions.
• Swift payment methods to make your charging session faster.
• Pay via charge cards, your bank account (SEPA Direct Debit) or credit cards.
• View price information on charging locations.
• Receive billing history.
• Multiple session tracking.
• Customized search functionalities based on your electric car.
And many more exciting functionalities!
The Netherlands, Belgium, Germany, United Kingdom
- Added charging speed filtering options
- Clearer instructions when using a ChaDeMo chargepoint
- Payments for Credit Cards with 3D secure enabled not working
- Possible crash when coming back to the app after a few hours
- Chargecards couldn't always be removed
- Total amount charged not visible after ending your charging session
- Some small text and optimisations
Ratings and Reviews
Terrible. Would almost be better if it didn’t work at all. Danger is that it half works in that after much ploughing through incomprehensible directions on app and charger you finally get a screen showing its charging and wander off to shop/get a coffee only to find out that despite the constant screen proudly showing a charge in progress, it is not doing any such thing.
Have only found one charger which did not need a call to customer services to reboot.
Good to see Shell offering the chargers but they should rethink the app. Worse than pointless
Developer Response ,
We are sorry to hear you have had such an experience with Smoov. We would like to get in touch with you to solve these issues. We have developed a new version of Smoov and are working hard to fix the issues. Would you be kind enough to send us more feedback about the said matter to email@example.com. We ensure you to help you with your questions and your feedback.
Needs a lot of development work
On the off chance that either Shell or the developers look at reviews, both need to know that this app needs some serious development work and its failings have put me off using the Shell station in Holloway Road, London. What’s more, I would avoid other Shell recharging points that use Smoov until it is improved and updated.
In particular, echoing other reviewers, it has failed on several occasions to start a charging session, which is a waste of my time (and battery charge getting there in the first place).
Overall it is a very slow and clunky app that tarnishes Shell’s reputation as it just doesn’t work the way that it should.
If I could score an app less I would. Completely unintuitive and unfriendly to use.
Shell have partnered with the wrong company if this is the best app they can offer for their Electric chargers in the U.K - until they get the basics right I won’t be using their charging facilities - they don’t make petrol car owners go through this rubbish to draw petrol, why EV owners - just use a contactless credit card. It’s not complicated!
Up to six family members will be able to use this app with Family Sharing enabled.