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Description

At Starling, we’ve built a mobile-only bank account for Personal, Joint or Business that turns the not-so-great bits of traditional banking into its best. Voted Best British Bank and Best Current Account Provider at the 2018 British Bank Awards, we’re making money management fast, easy, free and seamless; switch effortlessly between your accounts with a single tap in-app.

The bank that lives on your phone. Everything you need from a personal current account – none of the stuff you don’t.

Keep track of exactly what’s coming in and out of your account with instant payment notifications and a real time balance.
Spending Insights gives you a breakdown of your spending habits so you can budget better and understand exactly where your money goes.
Settle Up makes IOU’s simple and speedy – no card readers or sort codes required; just a few taps, a single link and you’re all paid back.
Save for the things you really want with Goals.
Need a little extra? Adjust your overdraft to suit you with an in-app slider or get a Starling personal loan that’s straightforward to use, competitively priced and totally tailored to you.
Think you've lost your card? Lock it in-app instantly then unlock it if you find it again.
Send fast, transparently priced, cheap and secure money transfers to over 35 countries worldwide, straight from your bank account.
Available for 16-17 year olds, too!

Business banking with Starling. No fuss, no fees, no three week waits; just a free and straightforward business account for sole traders or small businesses that you can set up in minutes.

Save money while you grow with zero monthly fees and zero setup costs.
Manage your cash-flow with real time notifications whenever money enters or leaves your account (great for keeping track of those invoices!)
Utilities, travel, entertainment; see exactly where your business spends most with Spending Insights.
Handle the numbers with easy CSV exports and share your transactions with your accountant or accounting software like Xero.

Simplify shared spending with Starling joint accounts. Manage collective household expenses like bills and rent or save up for something big – however you feel like using it, our joint account is designed to simplify shared spending. Currently only available for personal account holders.

Instant payment notifications help you stay on top of your mutual spending in real-time.
See how much you spent on bills last month; Spending Insights help you figure it out fast.
Pool your rent and bills and make those important payments from a single account.
Whether it’s a new sofa or Santorini – save for it together with Goals.

Your money’s secure with us. We’re a member of the FSCS (Financial Services Compensation Scheme) so up to £85,000 is protected if your deposit is eligible.

We’ve also been recommended by Money Saving Expert and featured in TechCrunch, City A.M Wired, Financial Times, Bloomberg, Tech City News and many more.

Starling Bank is registered in England and Wales as Starling Bank Limited (No. 09092149), 3rd floor, 2 Finsbury Avenue, London EC2M 2PP.

We’re authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 730166.

What’s New

Version 0.76.1

Today we're delighted to announce that Starling Euro accounts have officially landed! Here's a quick rundown...
• Hold euros and send and receive euro payments – all for free.
• Transfer between your accounts to convert your money at the real exchange rate.
• Interested? Tap 'Get another Starling account' and look out for the 'Euro account' section. If it's not there yet, don't worry – it will be within a few weeks.

Ratings and Reviews

4.9 out of 5
18.4K Ratings
18.4K Ratings
Bibby13 ,

Travel

I read about this app on moneysavingexpert. I’m a bit of a Martin Lewis devotee and if he says it’s good then why not .... I decided to use it in the first instance as a Travel card. I used to put everything on a Halifax Clarity C/C for the best exchange rate then pay it when I came home. No matter how hard I tried there was always a transaction I forgot about or underestimated. With Starling everything is instant (as long as data roaming is switched on). I absolutely love knowing instantly what my breakfast cost me, my lunch and dinner. It means that the £X limit you set yourself each day whilst travelling can be stuck to without the guess work. The exchange rate was very good and much better than I expected it to be. A pleasant surprise. It really does make holiday budgeting simple. It was accepted everywhere I presented it in Rome, even some of the tiny side stores. When I got home I found I had withdrawal symptoms - yes its a bit addictive. So now I use it as a sweep account and transfer the pennies each day from my other main accounts saving them into the Starling budget accounts for my next trips. There is something very satisfying and rewarding about that ‘ding’ sound as money instantly appears in your account seconds after you confirm a payment. Well done Starling. A great, great product. I absolutely love it.

grapefruitsmoothie ,

Banking for the modern day

I don’t often review mostly because I’m frequently far too busy. But for this I’ll make an exception. This is the best banking app I have ever used. It’s well-designed, constantly being updated with new features and bug fixes. Many times when I’m wishing there’s a particular feature that would make the something easier, it’ll come out in the next release - like the ability to deposit cash in at the post office. Genius! Not least because when I went to deposit it in my other bank branch, they were closed. Despite it being a weekday before 4pm.

If like me, you often need to do things on the go, and don’t have access to that little card verification thing that most banks give you, that wants things to be simple and to have an awareness of things going in and out of your account (the instant notifications feature is a godsend for anyone self-employed, and saves you constantly having to check if you’ve been paid), I don’t think you can go wrong with the Starling App.

Easy to set-up, easy to use, and customer services was very helpful and prompt Jen I had some problems with my current account switch. Also, they’re open 24/7! Genuinely I can’t recommend it enough. Banking for the modern day, finally.

L_J2 ,

Customer support slow and inattentive

Opened my account about a week ago. Moved shortly after; went to my profile to update my address. Able to update it but when attempting to save it I got stuck in a loop with the app recurrently asking me to enter my password (even changed it to ensure I wasn’t entering it wrong, with no change). Chatted with customer support, told to phone. They noted my new address but I was later messaged and asked to agree for another soft credit check and to supply them with proof of address. Did so, as well as asked what would happen to funds which I had already initiated a transfer of from another bank into my Starling account. Took a few days before I heard back that the check had been approved and my address updated. Never received a reply regarding my transfer, however my other bank informed me that the transfer had not gone through.

Logged in to check the address - they’d updated it wrongly..tried again to update it myself but same issue when I entered my password. Wrote back early this morning, not yet heard back at the end of the day. In conclusion a slow customer service which is not paying attention to detail nor addressing all concerns raised.

I partly opened this account as I travel frequently; partly because I am fed up with poor customer service. Sadly seems the latter extends to these “modern” banks too.

Developer Response ,

Thank you so much for taking the time to share your review. We're very sorry for the experience so far and are keen to investigate further. Please get in touch with us via help@starlingbank.com so we can look into this for you. We're keen to help.

Information

Seller
STARLING BANK LIMITED
Size
308.5 MB
Category
Finance
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2018 Starling Bank Ltd
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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