Description was possibly the first breakdown company to offer an app that allows you to report your breakdown without having to make a telephone call.


Unlike other vehicle breakdown apps, the app does not require you to make a telephone call to report your breakdown.

Once you have completed the simple registration process, reporting your breakdown takes less than 15 seconds.

When we receive your request for assistance we will already know who you are*, what type of policy you have*, where you are and what may be wrong with your vehicle.

Thanks to your smart phone’s built in GPS, we will know exactly where you are.

We will call you back and confirm your details, saving you the cost of the phone call.

If you are not a member, we will provide you with a quotation for our Pay On Use assistance.

When help is on its way, you will receive a message stating who will be attending and how long they will be.

The app is free and available to both members and non-members.

*Only members will benefit from this feature.

What’s New

Version 6

Updated registration page

Ratings and Reviews

3.6 out of 5
7 Ratings
7 Ratings
cookieuk38 ,

Do not use this app or company !

They may be cheaper on price but they are part of another company called Call Assist and their customer service is shocking. I made a formal complaint about being left at the roadside after a serious breakdown for 5 hours with my elderly mother and they haven't even bothered to apologise or reply.
I am now taking legal action against them.

Mr Benst ,

Scammers / Defrauded me out of over £200

Ok so firstly, I’m all for trying out new smaller companies like Start Rescue and giving them a chance. But they have been nothing short of criminal.

My vehicle broke down on the side of the road through a damaged tyre. Start Rescue took over 12 hours to attend my vehicle as, “no one can come to your location as we can’t find a company” of course I wasn’t prepared to wait that long so I abandoned the car and met them the following day. The garage themselves independently quoted me for no more than £47.68 for the damage. Which was fine and I paid.

I then hear back from the garage stating that they charged me incorrectly and I actually had to pay £211.10. (Even though, the car was fine and the garage had stated the work didn’t need doing) They then harass me stating I will face court action if the bill isn’t paid.

Needless to say I haven’t paid and will need pay them! STAY CLEAR FROM THIS COMPANY. They have fake reviews here on Apple. Do your research and you will fine they are less than 2 stars on average on other top consumer sites!

Phil Stockford ,

Trouble registering

Like others here, I couldn't register until I read other reviews regarding the need to enter your phone number in the first box. Come on S/R, you need to rectify this, you're getting bad reviews before you start.


Call Assist Ltd
52.3 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.
Age Rating
Rated 4+
© (c) Call Assist Limited 2011. All rights reserved


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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