SystmOnline gives you as a patient, easier access to your GP and medical data, allowing you to conveniently manage your healthcare.

Through the SystmOnline app you are able to update your contact details, book appointments, request repeat prescriptions, view your medical record and more. If you are unable to use any of these features it will be because your GP practice has not yet made them available to you.

Note: In order to use this app, you must have a username and password given to you by your GP or other healthcare professional. If you require assistance using the app, please contact your GP or healthcare professional.

What's New

Version 6

Added support for iOS 10.

Ratings and Reviews

1.7 out of 5
204 Ratings
204 Ratings

If I had a choice I would delete it!

Unfortunately, shoddy software like this is often forced on users by organisations that have no understanding of software development or testing, and don't actually used the software themselves. I must now use this app to order my prescription, and it has been a terrible user experience since day one when the account sign up process failed and it took 3 attempts and calls to support to resolve. It annoys me that I must log on to the app every time I use it. The UI is not intuitive, it is confusing for new users to work out how to actually order a subscription. When you have placed your order it displays a message "your prescription will be ready on the date above" but displays no date. Looking at the help text it has "???" markers suggesting that it was never completed, it was certainly never reviewed during testing (if it was ever tested). Surely the NHS must have someone who understands enough about software to be able to make an informed choice about the systems they force on their patients?

Library List Lover

Prescription request doesn’t work for me

Much as I would like to be able to use this app the repeat prescription request function doesn’t work for me - whilst I can see my medications listed when I highlight them & click ‘Request’ nothing happens. A great pity as this was my main reason for wanting to use the app, I now use the online version instead. This works better in that it does allow you to append notes to the request before sending. I’ve yet to try & make an appointment via the app as I haven’t needed one but it will be interesting to see if that functionality is lacking as well. So much for patient power!

Semi-skimmed MilkBottle

Knew it was useless 5 seconds in

The Systmonline website isn’t working for me at the moment. I’m trying to order a custom request in the hopes that i get emergency medication but the site logs me out saying my session “expired” whenever i hit enter.

So I thought I’d try downloading and doing it on the app to see if that helped, despite the reviews. Even worse than the site; i clicked “request” and nothing happened. At all. Page just stays the same. Completely useless, don’t bother. The last version was 2 years ago which shows that they either don’t care or that they’re not using it anymore and for some reason haven’t deleted it.


The Phoenix Partnership (Leeds) Ltd
4.9 MB
Requires iOS 7.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Arabic
Age Rating
Rated 12+ for the following:
Infrequent/Mild Medical/Treatment Information
© 2014 TPP SystmOne


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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