Order food shopping & get your groceries delivered or collect from store.
The Tesco groceries app puts a supermarket straight into your pocket. Wherever you are, whatever you’re doing, tap the app now to shop, order and check out.
Here’s just a few of the reasons you’ll love the easy and accessible Tesco groceries app...
Shop your favourite products in a few seconds
Make changes to your order wherever you are
Restock your kitchen cupboards with our handy barcode scanner
No endless password entering – stay signed in for 30 days
Add products fast from previous orders for easier repeat shopping
Tap and add from our huge selection of special offers
Arrange delivery 7 days a week or select Click+Collect
Choose from 50,000+ great quality products picked and packed with care
Collect Clubcard points for days out, travel and more
At Tesco we are happy when our customers are happy, which is why we are constantly making changes.
Over the past few months our team have been working really hard to modernise the app whilst making sure we keep the features you love. In this new release, you’ll see that the app’s design looks quite different and behind the scenes we’ve also updated the technology.
Some updates in this new app:
- A refresh to the entire look and feel of the app
- Support for larger screen sizes
- Navigation updates with “Search” and “Basket” moving to the bottom tab bar
- Accessibility improvements to create a better experience for more of our users
- Bug fixes to address sign in issues
Ratings and Reviews
I think the search function works pretty well, but the customer journey is odd in terms of when you are prompted to reserve a slot before you’ve filled your basket.
There are bounce outs when you want to change from Delivery to Click and Collect, and you are forced to ‘try’ click and collect to move to the next step.
The app does seem a bit ‘buggy’ and my first experience resulted in waiting in for a delivery slot, only to be told 10 minutes into the hour that the ‘order has been cancelled due to a technical fault’... the messaging around when you can reorder is confusing (and you can’t select the ‘cancelled’ order to reorder automatically)... a £10 voucher discount was given, which is a bonus, but it doesn’t build too much confidence that your ordered items will be fulfilled on time if you are relying on items to a deadline.
There is a disappointing gap between what you can do on ‘my account’ in the app versus having to log in to the main site (e.g. to manage addresses) and even when you do that, there is a lost link if you leave my account to look at club card... you can’t get back directly to where you left my account (and I cannot see for certain that my club card details are linked properly to my grocery account.
The app could benefit from some thoughtful reviews of the entire customer journey from browse to purchase through to reliable fulfilment.
Intuitive and informative
Of all the online shopping apps, this one wins for me. It’s easy to use and clear to see the items/menus/trolley etc. It is also fantastic that all allergens are listed as we have young family members who really need this. You can now click on a photo and zoom in for more detail. You can create a ‘usuals’ shopping basket to mass load into your trolley which saves so much time. The only slight cons (which don’t even reduce the rating by one star) is that sometimes the delivery slots don’t load first time so you need to go back to the main menu and try again. Also, if you try to delete items off your usuals list, it can take several seconds for the change to take effect. This is fine if it’s just one or two items, but if you’re having a mass cull of items, it’s an infuriatingly long process. It would be good to have an ‘edit’ function where you can highlight all items you don’t want anymore then delete them in one click en masse. Other than that, this app is so much more intuitive and informative than all over online grocery apps I’ve come across.
Simple app enjoyable to use
Great app, simple to navigate, always nutritional values including salt/sugar /fat/calories etc on all foods. Fantastic that u can individually select No Substitutes to each item as u reach checkout! ❤️ (Other stores don’t do this it’s all or nothing by mobile and u can’t even do that via an app either with some) Love that shopping with Tesco you get Reward vouchers toward ur shop, app lets you add these at checkout. Easy to amend your shopping list With a useful countdown so you know how long u have to update, after u purchase u can remind yourself the delivery time via app too. Love it saves your most often bought, and favourites lists which u can easily edit. Such a clean fresh looking app it’s not confusing and easy on the eye even a person not computer or mobile savvy could use this easily. (Again other apps are gawdy confusing and time u out during a shop or go out of stock with things in your basket a lot, but not this one ever!) So glad I changed to Tesco especially because of its App. I’m Dyslexic so I find it visually very easy to read too. Well done 👍🏻
Up to six family members will be able to use this app with Family Sharing enabled.