Book your train tickets quickly and easily with CrossCountry’s app. You can look up live train times, check real-time running information and buy your train tickets for any train on the National Rail network. It’s free to download, and we won’t charge you a booking or credit card fee.
With m-Tickets, you can buy your train tickets and download straight to your phone – no more wasting time in queues at the station!
Buy with us direct to get the best price on your CrossCountry tickets, use your Railcard, and exclusive NUS discount on CrossCountry Advance train tickets!
About CrossCountry CrossCountry is a train operating company, running long distance train services in England, Scotland and Wales. The CrossCountry network is the most extensive in Britain, from Aberdeen to Penzance, and South Wales to East Anglia. Key destinations served to include Manchester, Birmingham, Edinburgh, Cardiff, Leeds, Bristol, Cambridge, Reading and Stansted and Birmingham International airports. CrossCountry's fast and frequent train services feature at-seat catering, quiet zones, and First Class.
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We are constantly taking your feedback on board to make our app better and faster with every release. Over the past few months we have been working hard on a few features which will make your aftersales experience much easier.
* Request refunds on your unused flexible tickets
* Refund and rebook your advance tickets before their departure time
* Usual performance enhancements and bug fixes
Keep watching for the next releases, we have got some neat features coming up soon.
Ratings and Reviews
Trust no more
Dear CrossCountry, you managed to gain my trust and use your app without bothering to check live departure screens at the stations. But now, on my ticket I cannot see train progress like I used to and have to search for my train on live departures, but for that, I rather just use the National Rail app. I appreciate my reserved seats mentioned on the tickets and it’s simpler if having bought multiple tickets, but please automatically remove expired tickets from my wallet. Also, bring back the different price options, I doubt there is only an advance and anytime ticket option. I really liked the old, swipe to scroll over ticket options. Now I have to click to upgrade to first class and then re-select my ticket option. It’s less intuitive than before. I was really excited when the new app came out and at first glance, the new design looked so much better. You have no excuse to change the functionality of the app. I get that times are moving forward and you have to attract a lot of people to use your service. But you have my trust and the trust of your other customers and now I feel that’s gone. We will adapt because some of us depend on CrossCountry trains, but it will take time for you to regain my trust.
A loyal customer.
Stressful to use. Forced to update app in order to purchase tickets. Layout is very unclear so it took me ages to figure out. When I tried to log in my password was too long for the new requirements so had to reset that before I could do anything. Most of the functions from the older versions of the app have been lost, I couldn't search for an open return ticket, the full range of available tickets is nowhere near as clear as it used to be, my saved favourite journeys have been lost and I have no idea how to restore them, I can't search for the first or last train of the day any more either. Once I finally figured out how to purchase the tickets I wanted in my ticket wallet I can no longer see the full details of my purchase, just the train I'm booked on and that's it. At least the seat booking feature now works, it never used to before, so that's one positive thing. Please restore the functionality of the old version or I'll be force to use Arriva's app, heaven forbid.
No longer a great app
I’ve tried to be all grown up about this and get used to the new app and except that there must have been a good reason for taking what was a great app and completely breaking it, but I just can’t manage it. I’m reminded every time I use it just how much worse than the old version this one is. Many other reviews mention all of the same gripes and they are all correct. For me, not being able to see the whole journey the train is on when looking at live times is just plain unhelpful. If the trains were really reliable everyday, you could quite easily be forgiven for just displaying the portion of the journey I have searched for in the ‘track journey’ option. In the old app the track journey section used to show you where the train was coming from and going to, and show you if train left Glasgow half an hour late, which was really helpful for journey planning and expectation management. I don’t understand why this useful information has now been removed.
Up to six family members will be able to use this app with Family Sharing enabled.