Viator: Tours & Experiences 12+
Experiences worth remembering
Viator
-
- Free
Screenshots
Description
Welcome to Viator, the leading marketplace for travel experiences. With over 300,000 tours, activities, and attractions—from simple excursions to extreme adventures (and all the niche, interesting stuff in between)—we empower you to make memories all around the world.
Thanks to industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary. And with our mobile app putting world-class travel experiences in the palm of your hand, your dream trip is just a few taps away. Whether you need inspiration for things to do on your trip or want to access your tickets on the go, the app has you covered. Here’s how:
Book and manage your trip on the go:
• Browse our amazing selection of tours and activities before and during your trip
• Easily access tickets offline
• Modify, edit, or cancel your bookings from wherever you are
• Get same-day notifications about your activity with directions to your departure and pick up points
• Free cancellation up to 24 hours in advance
Easy trip planning:
• Read millions of reviews from Tripadvisor and our Viator travel communities
• Contact tour guides directly for easy communication
• Create wishlists of all tours and activities you want to book
Flexible payment options:
• Reserve now and pay later
• Pay in instalments with Klarna
• Book with Credit Card, PayPal, or Apple Pay
Exclusive app-only promos:
• Take advantage of in-app messaging offering the latest promos and special offers
Viator Rewards
With Viator Rewards, each time you book an activity with Viator, you’ll earn rewards after your experience. The best part? You can use them to save actual money on future bookings. Do more Viator. Earn. Redeem. Repeat. Simple as that.
No matter what type of traveller you are, Viator will help you make memories that will last a lifetime.
But don’t just take it from us. Here’s what our travel community says about the Viator app:
“So easy and efficient. Even ol’ guys like me can easily manoeuvre using the Viator app! Awesome!”
“Great app. Easy to navigate, lots of options, and great info.”
Rated 4.3/5 on Trustpilot with over 57,000 verified reviews
P.S. Having technical issues with the app? Please email mobileappsupport@viator.com
Join the Viator App Feedback Team
Share your thoughts about the Viator App to make it better for our travel community.
https://www.userinterviews.com/opt-in/bTQXz4p6A6krCkVi475HFRm7
What’s New
Version 13.6.0
We’ve squashed bugs (yuck) and made performance improvements (whoosh) for an overall better Viator app (yay!).
Ratings and Reviews
Great app
Just used at Heathrow for flight to the USA. Separate VeriFLY queue took about 10 minutes; there were several hundred people in the standard check in queue and my guess is it what at least an hour plus. The app isn’t difficult, there a bit of data inputting required but most you can do well ahead of time and it’s not complicated. We had to do a covid test within 24 hrs of flying and even though our tester wasn’t a VeriFLY partner, manually uploading a photo of the certificate was fine and checked in an hour.
Don’t be put off by thinking it’s complicated, you really will be glad you did when you’re in the dedicated line watching the hundreds who aren’t inch forward.
Dismal customer service
The phone call I just had with a viator rep and also when dealing with customer service using your WhatsApp service was absolutely the poorest communication and the most unhelpful assistance. I explained my situation to Viator several times and at length. All I wanted to do was change my payment to a credit card not debit card. The solution took over an hour on WhatsApp telling me over and over that I should use their website ( even when I explained several times that the website was continually taking me back to the app, which was not allowing me to make the change in the first place). After an hour communicating on whatsapp and then another hour going back and forth for a solution on the customer service phone line, the rep indicated they would help by cancelling my booking on the app and rebooking it with a 5% discount. During that time and out of frustration I was able to go onto the Get Your Guide app, view the same tour at an even cheaper cost, and book using my credit card. Simple!
I would not want anyone else to go through with the difficulty of having to deal with unhelpful Viator customer service and the length of time it took to come up with a solution. If anyone has issues with payment of their activity, cancel it and use another company!!!
Brilliant
So simple to use and I use it for all my trips, I’ve noticed you can’t search a trip filtered through your hotel pick up location and when I wanted to cancel once it didn’t give me the option to pick why I was cancelling due to no tour operator replying to message, also APPFIRST10 didn’t work for me, but amazing app, thanks for creating 👍
App Privacy
The developer, Viator, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- VIATOR SYSTEMS PTY LIMITED
- Size
- 120.8 MB
- Category
- Travel
- Compatibility
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- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Danish, Dutch, French, German, Italian, Japanese, Norwegian Bokmål, Portuguese, Spanish, Swedish
- Age Rating
- 12+ Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
- Copyright
- © 2024 Viator
- Price
- Free
Supports
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Wallet
Get all of your passes, tickets, cards, and more in one place.