Trailfinders’ hugely popular ViewTrail service is now available as an App. Enjoy easy access to all your booking information and Trailfinders’ time and money saving services, plus enhanced mobile functionality to ensure your travels are carefree.

Unique to the ViewTrail App

Scan your passport and manage your contact details in the newly released Edit My Profile section.

The voucher check list now allows you to view your E-Vouchers.

Offline storage. View your booking information even when you don’t have an internet connection.

Location Services. One click directions to your hotel, whether you’re travelling by foot, bicycle, car or public transport.

Opening Hours Countdown. Quick and easy timer to let you know when our travel centres are next open. Very handy when you’re in a different time zone.

Plus all the same great functionality of ViewTrail


View every detail of your booking information, online and offline, including:
• Flight durations, arrival and departure terminals, meal and seat requests
• Detailed hand and checked baggage allowance, for each flight on your travel plan
• Visa advice and recommended immunisations
• Ticket numbers and airline references for easy check-in
• Your booking conditions
• Check your payments and pay your outstanding balance
• View your whole Trailfinders booking history


• Forward your itinerary to friends, family or colleagues
• Update your contact details
• While we are closed, use the Etrail facility to send us your queries
• One click to contact our 24 hour Duty Officer should you need urgent assistance on your travels


• Check in online*
• Register your airline advance passenger information*
• Pre-register for vehicle hire collection for a speedier pick-up*
• Book Trailfinders Travel Insurance
• Book Heathrow, Gatwick & Stansted Express tickets
• Save up to 60% on worldwide airport lounges and UK airport hotels & parking
• Order your foreign currency and beat the airport & high street rates
• Apply for an Australia tourist visa
• Explore our recommended Unmissable Experiences
*Selected airlines and vehicle hire companies.

What's New

Version 0.4.2

Speed improvements and Bespoke Itineraries opening in a new window.

Ratings and Reviews

3.4 out of 5

24 Ratings

24 Ratings

Not useless

Arthur Crown

Has ceased to function after today’s update

In reply to developer response, happy to report now works not only on iPhone but also on iPad, on which it has never worked before! Looking forward to it now returning to being the great app it was before the update. A tentative five stars (in hope it continues to be stable). PS It’s “have” not “of” 🙂

Developer Response

Dear Mr Crown,

We are sorry you have encountered an error with our mobile application but your feedback is valuable. We did experience a technical issue over the weekend that would have effected users logging into the app. This has been resolved and I have managed to log into a booking on my iPhone 7. If you are still experiencing a problem then please send an email to with your Booking Number.

Many Thanks,



Many thanks for updating your review, it is much appreciated. I have also updated the careless grammatical error.

All the best,


Just a comment


I have only downloaded this 5 mins ago and got the same message that booking ref is not recognised. But when I re-entered the reference in capitals, it worked. Possibly why others have had difficulties? One further comment, (and I have yet to use it when I really need it to work!), but I use my ipad with a keyboard, but the app does not rotate to landscape - that's a bit awkward!

Doesn’t work 🙄


We’ve tried to access this so many times as we start our travels next week. However, it always says the booking number is not known and to call Trailfinders on the number supplied. In the end I did, but the staff have no access to the app! What’s the point of that? However they were able to reassure me that our booking was there and I’d have to access it without the app! So the Trailfinders app has been pointless and useless to us - sorry trailfinders!

Developer Response

Dear Sir/Madam,

We are sorry you have encountered an error with our mobile application but your feedback is valuable, if you could kindly send your Booking Number to so we can investigate the issue. Also what version of the iPhone/iPad are you using?

Many Thanks,


Trailfinders Ltd
71.6 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.
Age Rating
Rated 4+
© 2016 Trailfinders Ltd


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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