Make purchasing a train ticket the least stressful part of your route planning with the Virgin Trains West Coast app. Because who really has the time to grapple with confusing train booking sites? Certainly not those, such as yourself.

And for true railway glory you’ll need our stream-lined, user-friendly and predictive Virgin Trains app in your pocket. Newly updated and raring to keep your rail journeys on track. Let us take all the fuss out of train travel, for free.

Easily discover real-time train information for all stations across Britain. It is accurate down to the platform your train will be resting at. Buy the cheapest train tickets (for up to eight people at once) securely, with no hidden booking or credit card fees.

Plus, you can create a personal Virgin Trains account and let our nifty train app predict your next journey, and at the cheapest ticket price. You’ll even have the option to send yourself an e-ticket to your mobile or collect a physical train ticket from any FastTicket machines.

Book Cheap Train Tickets:
• Buy train tickets for any train anywhere in the UK (with no booking or credit card fees).
• Buy last minute tickets up to 10 minutes before a train departs and for up to eight people at once.
• Save money by getting in on early train booking for cheaper rates.

Streamlined Interface:
• Book a train route as well as your preferred departure time all in one simple scroll-happy step.
• Our slick new look makes all the difference to your booking experience. Its clean and simple interface allows you to navigate bookings with ease.

Check live train times quickly:
• Use the live trains section to see real-time updates on train movements across Great Britain.
• Check departure check-in times, including which platform your train will be on.
• You can get up-to-date information for any delays on the rail network.

Plan and save routes:
• Log into your personal Virgin Trains account to keep an easy record of your train journey history.
• We like to make planning your trip as smooth as your journey itself. We’ve made it easy to book the best price for your outbound and inbound train journeys in one stream-lined process.

Predictive train ticket suggestions:
• Registering a Virgin Trains account will mean booking your next ticket will be just be one touch away.
• Our intuitive interface will try to predict the best train ticket for you, based on your previous routes and current location. Next stop: glory.

The updated Virgin Trains app is segmented into the following sections:
• Find Trains
• My Tickets
• Live Train Times
• My Account
• Previous Journeys
• Information
• Last search
• Next ticket

Track Virgin Trains on Social Media:
• Twitter:
• Facebook:
• Virgin Trains Site:

Found a hitch or a glitch in our app? Then don’t hesitate to let us know. We’re always open to helpful suggestions and thrive on striving for the next level of your train booking needs. So please do get in touch with our tech wizards at

What's New

Version 2.0.28

We are constantly taking your feedback on board to make our app better on every release. This one
- Full end-to-end journey in Live Times
- Improved way for deleting recent searches in the Homepage
- We remember your railcard from your previous booking, making your search even faster
- Bug fixes and performance enhancements

Customer Reviews

1.3 out of 5

342 Ratings

342 Ratings

From now on, I'll book on website


This used to be a 5-star review, but I'm downgrading it now.
This app is absolutely fine for searching for train times, but when I tried to book a journey, it let me down massively. It took my money, it gave me a ticket I wanted, but it completely messed up with the seat! I selected my preferences - quiet coach, table, forward facing - and it gave me a completely random seat somewhere in the middle of the train. Worst of all, the app won't show your seat until after you'd paid for it. I was booking 2 months in advance, for a 4AM train, I don't believe there were no seats left in the quiet coach!
Going forward, I'll still use the app for train times, but I'll book on the website in the future - it has a feature to pick the exact seat you want, and I'll better use that.

Once great, now essentially a ticket wallet


Update, listening to comments, fixing issues... it seems to be exactly the same...

Since the app’a update to version 2 it has become absolutely useless. I used to be able to quickly book tickets on the go with this app, with all the prices and times neatly laid out and live train time checking was a breeze. Now it’s awkward and I only book my tickets online via my laptop. The live train times is pretty much useless now too; it doesn’t even accommodate late arrivals. Also, your ticket information is spread across three screens, firstly your seat and time of travel, then another screen for barcode and type of ticket, and then a seemingly useless faux ticket that flashes when your ticket is active. Want to check your seats? Cancel looking at the ticket and return to the start. It seems very poorly planned.

Not at all accessible with voiceover


I’d have given this zero stars but, for concern that the review would not be submitted. Anyway, appalling accessibility with voiceover, the natvie screen reader found on all apple devices. Blind people can simply not use the app in its current form. But, there is consistency, It was not in any way accessible before. I could not purchase a ticket and even when I logged in, your service has not remembered any of my card details. I should not have to spend two hours trying to work around your care less attitude to accessibility. Same with the mobile website when trying to claim a delay repay for a journey last week. I will press you for answers on this via the Equality Act 2010. I would not have written a review here if your customer services team had been more helpful, for the record, I did direct message them.


West Coast Trains Ltd
17.5 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.
Age Rating
Rated 4+
© 2017 Limited


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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