A must-have app for all Virgin TV customers

The Virgin TV Control app means you can control your TiVo or Virgin TV V6 box from anywhere in the world, wherever you have an internet connection with WiFi, 3G or 4G.

The Best Bits
As a Virgin TV customer, this app lets you:

• Manage your recordings – set up a Series Link+ from anywhere in the world when you’re connected to the internet
• Control your TV – if your TiVo box is connected to the same home network as your device you can turn your mobile or tablet into a handy remote control
• Speed up the way you search and browse – search using your device’s QWERTY keypad instead of the remote
• If you have a Virgin TV V6 box powered by TiVo you can stream selected recordings to your device
• The app connects directly to your TiVo or Virgin TV V6 box so that you can see if there is a recording clash or storage space is low

What you need

• Be a Virgin TV customer
• An iPhone, iPod touch or iPad, running iOS 8 or later, with WiFi, 3G or 4G internet access
• Your My Virgin Media username and password

For security reasons, and to protect the rights of our content partners, the Virgin TV Control app cannot be used on jailbroken devices, where unauthorised modifications have been made to the operating system.

If you’re having any issues or have further questions you can find help in the following places.
Want to know more about how the app works? Take a look at for loads of handy info.
You can get help in the app by selecting Help in the main menu.
Need something more? Chat to the experts on our forums at

Copyright ©2017 TiVo Inc. All rights reserved. TiVo and the TiVo logo are registered trademarks of TiVo Inc. and its subsidiaries worldwide.

What's New

Version 4.2.1

Streaming live and on demand can now be found on our new app, Virgin TV Go

Customer Reviews

2 out of 5

885 Ratings

885 Ratings

Meh! S’OK. I guess.


Nice new icon, with a much more up to date, and long overdue design approach, promising a brand new, rebuilt from the ground up, app, but rest assured, you will be underwhelmed.
The app is pretty much unchanged, apart from the removal of the handy ‘Watch on iPhone’ option when selecting a show from the guide. If you want to do that, your experience is now fragmented into a whole separate app.
Not exactly progress.
Hopefully they’re working on redesigning the app to match the fresh and simple promise of the new icon. Won’t hold my breath though.
I’m not saying the app is broken or has poor functionality. It does the job ok, and is the only way you can access your box via app, so... it is what it is.

Okay, but.

Stu's a red

Well this seems like an improvement over the previous App, deleting multiple recordings is easier and it seems less glitchy. However, some things don’t work like using the days and times search. If your looking at the guide & want to look at later in the day you can either click forward hour by hour or click in the time box. This brings up the option to jump to a different day or time, but when you select the new time it doesn’t jump forward. Certainly not on my iPhone 6s with latest iOS software. There doesn’t seem to be a way of getting it to action your selected time.

A lot of fuss for old app


Was getting emails and prompts over the last week for the new app launching. To be fair, I do make full use of the app and I like the new virgin to app, however I would have expected this app to be built to include larger screens. The old app adjusted to fit my iPhone 7 which was frustrating, but I thought with the release of iPhone X and the amount of marketing they’ve put into this new app, they would have got the basics sorted - i.e. the screen resolution support of the range of phones out there. Something Virgin Media seem to have lacked behind with in this app (and not just the most recent release either)


Virgin Media Limited
64.6 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.
Age Rating
Rated 4+
© 2011 Virgin Media Limited


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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