Collect by WeTransfer 4+

Brilliant BUT

I LOVE this app And it’s been my go to, for years But lately I’ve found it glitchy New boards don’t work immediately - this has been happening for ages -not able to add images to a new board or adding them but they don’t actually add & the name of the board reverting to blank I was logged out the other day (in the middle of something 😆) I logged back in to find all of my boards being in such a weird order & there’s no where to reorder them by date ? Like ‘most recently added’ It would also be good to be able to move items around within a board so they can be shuffled in to-the right order no matter what order they are uploaded in Currently I’m stuck with the menu frozen, hence the review! Help! (I pay for pro so I’m slightly disappointed) Four stars- if it’s working (one knocked off for not being able to reorder images within the file) But currently looking at not re subscribing & finding an alternative

Developer Response ,

Hi There - we'd love to help you! Please contact us by tapping on "Report an issue" from the account menu in the app. If you can record your screen so we can see the issue about adding images to a new board, that would also be helpful for us to troubleshoot what you are seeing.

So many glitches, such a shame

We love collect, we’ve been using it for many years. However after all this time it still is glitchy and faulty. I don’t understand why We Transfer can’t get it together as this could be such a hit app! There is so much that could be done to improve this wonderful application. Every 6 months myself and my team must completely deinstall and reinstall the app, as it completely breaks down. And we are locked out. The app is super slow, glitchy and sometimes doesn’t download we transfer files. Images can’t be reordered within the folder. Folders can’t be ordered by date and they auto change their order constantly. Which is super frustrating. Sharing access can’t be revoked once given out. Meaning ex-colleagues can still access folders. We are very concerned about the safety of our files. If we don’t use a back up. We have been put off joining Collect Pro due to all the above issues. Hope We Transfer finally invests in sorting out all these issues. It’s been happening for literally years! And I can see I'm not alone in flagging this. Would love to see this app work effectively as we love the layout and look.

Great app, but one main bit missing!

I don’t get the negative reviews. You create a board, then upload pics into that board, then share that board by text or email. You can also upload an image or video without going into a board and share it... and then add it to a board later on if you like. That’s as complicated as it gets. The one thing I don’t like, is we have the wetransfer plus pro account and use it every day at work. But, we can’t log into it on here?! It would be great to be able to log into it and transfer files using the boards. Put the login option in and I’ll give you 5 stars :)

Developer Response ,

Thanks for your feedback! It's a fair point you've made. Our Collect app though is a separate product and therefore a separate application which is not linked to your Plus account online. Instead you can create a Collect app account. Of course if you've got any other feedback, please don't hesitate to share it with us on support@wetransfer.com