Your DPD – Never miss a parcel delivery again!
Your DPD lets you arrange the best possible delivery experience. Just tell us how and where to deliver from the range of options available and we’ll do the rest.
• Personal delivery preferences - if you’re not going to be in, you can use the DPD app to make sure you can still receive your parcels. Tell us to deliver straight to your chosen DPD Pickup location or, to your chosen neighbour or safe place. You select your preferences and we’ll make sure we follow your instructions every time!
• 30-minute delivery alerts - we don’t want you to wait in all day so with all your DPD deliveries, we’ll let you know in advance when to expect delivery and when we are just 30 minutes away.
• We’ll come back - If we’ve missed you earlier in the day and have been unable to deliver your parcel, we may even come back later that same day. We’ll check to see if you’re at home first and then make a return journey.
• Apple Watch - tracking parcels is now even easier on your watch with quick access to delivery updates using Complications and Glances, so why not use the watch app to track your current delivery.
• Active and previous deliveries - using your DPD app you can see a list of current deliveries and track when your parcels will be with you. When we’ve delivered to your chosen safe place we’ll even send you photos of your parcel in that location for added peace of mind.
• Multiple addresses - set your work, home, or even family member’s address preference, so you can tailor your delivery experience and still get your deliveries, wherever you are in the UK.
• Driver tracking - see the name and a picture of your driver or why not track their location and find out where you are in the delivery queue. See your driver's estimated arrival time so you know when to expect your parcel.
• In flight options - when we’re on our way to you, if your plans change you can still rearrange your delivery right up until we deliver your parcel. You can instruct our driver to deliver on a different day, to a preferred neighbour, to a safe place or even to one of our 2,500 DPD Pickup shops.
• Pickup shops - if you’re collecting your parcel from a nearby DPD Pickup shop, get opening hours, your pickup pass for collection and directions from your delivery address.
***Existing users Please note: Thinking of deleting our app? If you do, your profile will be retained. To make sure your profile is deleted first, please delete this from Settings in the app before removing from your device.***
User experience enhancements
Ratings and Reviews
Always great service
The best service by far other than friendly drivers is being able to plan when your package is going to arrive and it is extremely good time wise. No problems great app.
Love the app - it give you that knowledge when your package is coming to plan your day. Awesome DPD lead the way
This courier company seems to know what you want out of a delivery. They keep you informed via a tracker as to the whereabouts in the UK or abroad of your parcel. On the day of delivery you are kept up to date to within a hour of when you can expect delivery, and you can see from a handy map where your driver is at the moment. Ok it might be lagging by 5 minutes or so at times, but where can you go in 5 mins when you’re expecting a parcel, just a tiny bit of patience is required, which is much better than some companies who say at 9.30am they are going to make a delivery anytime up to 20.00, you have to stay in all day! Give me a DPD delivery any day.
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Up to six family members will be able to use this app with Family Sharing enabled.