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Service Mastery

By Jawaid Bhatti

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Service Mastery is all about service management in the technology arena but can be adapted and used by all those who provide services and lead or manage teams that provide services. Based on observing what worked for others and all that has worked for me. Service Mastery is not about the art of hocus pocus, magic or wizardry - as the name may apply - it’s about understanding service delivery and being a master of it - Service Mastery! Service Mastery is hosted by Jawaid Bhatti - follow the show at

Service Mastery
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