The "Skills with People" Podcast
By Gould Training
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We love helping you communicate successfully. By providing communication skills that'll transform even the most challenging relationships and interactions, and enhancing your emotional intelligence, the universal key to communicating successfully when people are working under pressure. In a nutshell it's the ability when you're under pressure to speak up for yourself with firmness, clarity and integrity while treating others, even those you find difficult, with respect and understanding.
||CleanSaying no without jeopardising your reputation or career||Phil and Alex Gould discuss how to say no without…||9 7 2015||Free||View in iTunes|
||CleanDealing with difficult people - angry or complaining customers||Phil and Alex Gould discuss training they provide…||18 5 2015||Free||View in iTunes|
||CleanDealing With Difficult People - a demanding boss||Phil Gould interviews Alex Gould about a training…||15 5 2015||Free||View in iTunes|
||CleanEmotional Intelligence at work (Rebroadcast)||A conversation between two specialists about the …||4 5 2015||Free||View in iTunes|
||CleanHow to complain effectively without getting embarrassed (Rebroadcast)||Phil Gould talks with Sara Palmer on her lunchtim…||3 5 2015||Free||View in iTunes|
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