Quality in Government News
By ASQ Government Market
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In today’s economic and political climate, government must find ways to trim costs and manage cash-flow while continuing to deliver excellent customer service.
||The Future of Quality (Audio)||Paul Borawski, ASQ's Executive Director and Chief Strategic Officer, breaks down ASQ's 2008 Future of Quality Study, and the key forces that will affect quality -- and the world -- in years to come. The full presentation is provided in audio (mp3) format.||19 5 11||Free||View In iTunes|