Family members and friends may create a
webpage at the Internet Memorial Service
( for a deceased
person who met any one of the following
• cremation at public crematoria
• scattering of cremains in Gardens of
Remembrance of the Food and Environmental
Hygiene Department or designated Hong
Kong waters
• keeping of cremains in public columbaria
• burial at public cemeteries
• the deceased was a Hong Kong resident and
whose body or cremated ashes was/were
interred or kept in a Hong Kong private
cemetery or private columbarium
• burial at the Gallant Garden or Tribute
• keeping of cremains at temporary storage
facilities of the Food and Environmental
Hygiene Department.
Upon input of basic information, you can
create memorial webpage for the deceased
person. You can self-design or select a
thematic design layout, write the deceased’s
life story, upload photos and videos, and set
up various features.
The general public can simply enter the name
of the deceased person to search and browse
the public memorial webpages and post
condolence messages.
The computer system of the Food and
Environmental Hygiene Department will
verify the information of the deceased who
was interred or kept in a Hong Kong private
cemetery or private columbarium. If the
information cannot be verified, the applicant
may have to submit documentary proof. The
application will then be handled by designated
staff separately.

Ratings and Reviews

4.9 out of 5
7 Ratings
7 Ratings

Excellent visuals, user-friendliness can be improved

The design is pretty attractive!! A few recommendations for consideration:
1. It would be great to see the settings icon in the landing page instead of in the visitor login page so that I can switch the language when I first visit the app
2. In terms of language setting, it would be great to see both Chinese and English descriptions on language selection (e.g. 語言\Language) so people can switch to English even when they don’t understand Chinese
3. A bit confused to see the “How to use” page in the visitor login page, I think it would be good to show that at the beginning (instead of a 5s video) so ppl can have a better understanding about your app before getting in.
4. It take me over 30 seconds to wait for the intro and video, which is a bad experience

Developer Response

Thank you very much for your suggested improvements. Our development team will make reference to them in future version updates of our mobile app.





Excellent app



Food and Environmental Hygiene Department
39.2 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad and iPod touch.
Age Rating
Rated 4+
© 食物環境衞生署


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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