「預約通」為遞交專科門診新症預約申請的流動平台（可申請的專科已增至十科， 包括內科、心胸外科、外科、耳鼻喉科、兒科、骨科、神經外科、眼科、產科和婦科) 。
“BookHA” for Specialist Outpatient Clinic new case booking (for 10 specialties).
“Services will be extended to two other specialties on 3 December, 2018
- Anaesthesiology (Pain Clinic)
- Clinical Oncology “
“BookHA” mobile application of the Hospital Authority provides mobile platform for the public to submit application for Specialist Outpatient Clinic (SOPC) new case appointment.
This mobile application also provides information of SOPC new case booking waiting time, address and contact number of SOPCs.
- Data transmission fees may be incurred for transmitting data through mobile devices. You are suggested to keep track of data usage all the time
- “BookHA” provides Chinese and English versions
- “BookHA”supports operation system version iOS 8.0 or above.
I tried booking an appointment but it kept saying operation timeout for almost a whole day. I waited for couple of days to try again it works. Then now I try to check my booking status it again said some errors with the data transfer.
The interface and user experience also looks like it was made from 1990. It’s 2018 now making an app that’s user friendly with humanly understandable error messages is sort of a standard.
I tried to make a reservation but then I cancelled it. 10 mins later when I tried to make the reservation, it kept loading and didn’t allow me to enter to the same page before. There was a empty pop up message , click confirm, endless loading . Loaded for 10 mins and decide to give up.
I could not find the settings for granting permission to camera; the same reply appeared all the time: ‘we regret the application is not successful please try again later’ kept popping up. Be it ‘via BookHA’ or ‘via my phone’s settings’. Imagine how frustrating this can be for those who are really in need!