Ratings and Reviews
Very bad service
Scanned around 10 bikes near Tai Wai station and all of them were shown as broken. Really disappointed and sent an email to the company to request refund for the topped up amount. Only got an auto reply saying they would get back to me shortly. And the result was, 14 days passed and nothing happened. Had to send email again and sent message to them through facebook. Finally they replied. No wonder they got so many negative reviews. They don’t fix problems and don’t care about user experience at all. They don’t even know what proper customer service is. Not just their system, everything is bad.
Couldn’t unlock bikes
I’ve been on it for a while and I was using it a lot when it first started. The concept is good and it really has made life so much easier for people who lives in villages in Yuen long like myself. However, I realized the amount of bikes has dropped and almost everytime I found one I experience the unlock issue. Last time I tried 5 bikes and couldn’t even unlock one. I got abit fed up and stop using it for a while now. I hope they get it fixed soon or else I will have to consider uninstalling it 😞
Why only deposit is refunded? Where is my remaining money in the account?
I really hate this app and their bikes! 1. Most of the bikes are broken, which is quite annoying. 2. The price is quite high, compared with many other shared bikes in Mainland. 3. When I unlock a broken bike, the money is still deducted! 4. The app is not user friendly since I do not even know how to lock a bike manually! 5. When I decided to uninstall the app, only the deposit is refunded. Where is the remaining money? Does your team earn money by stealing users’ account remaining money???
- Mysharedbike limited
- 85.6 MB
- 需要 iOS 9.0 或以上版本。與 iPhone、iPad 及 iPod touch 相容。
- Age Rating
- 分級為 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- Copyright © 2017 Mysharedbike Ltd
Get all of your passes, tickets, cards, and more in one place.
Up to six family members will be able to use this app with Family Sharing enabled.