HelloWay is a VoIP application developed by HGC Global Communications Limited (“HGC”). You can make calls to Hong Kong number and receive calls from anywhere in the world, with data network or Wi-Fi connection, no matter you locate in Hong Kong or overseas. You can now stay connected with your business partners and friends, and save roaming call charges!
Download now and register HelloWay service with HGC to enjoy the features below:
•Make calls with your HelloWay Hong Kong number. The person you call or makes call to you does not need to install the application.
•Make calls to Hong Kong fixed-line or mobile number and receive calls from anywhere in the world
•Other functions: Caller Display, Call Waiting, Missed Call Notification, Offline Call Forwarding and Voice Messaging services
1.Subscriber can use the HelloWay service through either data network or Wi-Fi. HGC shall not be liable for any data charges incurred by subscribers for using data network in or outside Hong Kong. To ensure the stability of the Service, subscriber is recommended to use Wi-Fi to access the Service.
2.HGC does not guarantee, and subscriber acknowledges and agrees, that the call quality or service performance may be affected by the stability of data network or Wi-Fi connection. Subscriber should check with his/her network operator for any connection problems, restrictions on VoIP function, or any additional charges for using VoIP. HGC will not be liable for the service failure due to the above situations.
3.Subscriber understands and agrees that the provision of the Service may be affected by uncertain factors such as subscriber’s mobile device settings, the restrictions of the relevant laws and regulations of Hong Kong or the overseas destinations, power failure which cannot be controlled by HGC. If the Service is interrupted or temporarily suspended due to the above events or other events which are beyond HGC’s control, HGC will not be liable for any loss or damage whatsoever incurred by the subscriber.
4.Subscriber understands and agrees that the Service is unable to connect to any emergency number or system when being used outside Hong Kong, and HGC shall not be liable whatsoever for any loss, damage or expenses incurred by the subscriber in relation thereto.
5.The Service cannot function during power failure and is not suitable for use with lifeline devices.
English version :
Application stability improvement & performance enhancement
It just hangs!
It just hangs after the latest update. No luck even after delete and reinstall. Followed the information message to uninstall and reinstall, problem persists. Absolutely unusable!! Still dead after a month and no attempt to solve the problem was made! The bill goes on though! What’s the point of a dialling app that CANNOT dial? It just hangs when you tap the dial button! Still dead after updating to v. 3.17. No luck! Is there a way to suspend the bill?
Extremely poor performance
Using this apps for 1.5years, this apps is extremely poor as the dial out is always with noise or disconnected in the middle, worse still, never hope its work for other to dial in, regardless how good or bad the wifi/data connection.
I’m counting down for the end of remaining 6 month contract. I hope anyone like to get it can see this post and think twice before pay for this hopeless services.
Using a lot of iOS resource
I installed on iOS 10.3.2. I noticed the battery was drained very fast and I can feel the heat at the back of my iPhone 7