The HKC App, will allow end users to remotely control their security system. The App offers easy set & unset commands, push notification (with audible annunciation), fully functional keypad, log interrogation and, depending on your system control panel, output switching.
Note: In order to use this App you must have a HKC alarm system that is setup with an account with the HKC SecureComm cloud service.
Ratings and Reviews
I’ve been using the app for over two years and find it great, when it actually works. For the last two months it’s been slow and unresponsive. Whenever it gives a connectivity error, it says check your mobile reception or WiFi, but these are always working. The alternative is to contact your alarm installer. The App seems to be very glitchy and poorly supported by the developer / alarm manufacturer directly with the consumer. How will my alarm installer help with an app they have nothing to do with?
App works very well allowing you to arm and disarm the system remotely. The interface is very dated and could do with a makeover.
HKC have a monthly service charge for using the App and this should be dropped. I have a Honeywell heating system and there is no charge for controlling the system remotely. Honeywell also have a great support system with regular updates.
Could do with a refresh
App could do with a refresh for newer Apple hardware, response is sluggish. Virtual keypad is great as is the arm/disarm, inhibit and log interrogation. Very expensive given that the monitoring service also costs money, HKC should make the app free, price is a total ripoff given that the SecureComm service and the HKC systems themselves are not cheap.
Up to six family members will be able to use this app with Family Sharing enabled.