Oticon ON 4+

Hearing aid remote control

Oticon A/S

    • Free

Description

Control your hearing aids discreetly with the touch of a finger

The Oticon ON App provides discreet remote control of your hearing aids, letting you adjust the volume of your hearing aids independently, switch between listening programs, keep an eye on your battery level or even help you find your hearing aids if you lose them.

The Oticon ON App also enables you to:
• Use your device as a remote microphone and get better access to the voice of another speaker in noisy environments
• Access specific programs designed to help you move your attention away from your tinnitus - if enabled by your hearing care professional during the fitting session
• Handle wireless accessories paired with your hearing aids; control multiple TV Adapters, or devices such as Oticon EduMic or ConnectClip which can be used both for streaming and as remote microphones
• Fine-tune the sound when watching a movie or streaming audio using the streaming equalizer, for a personalized listening experience. The streaming equalizer is available for all Oticon Bluetooth hearing aids except Oticon Opn and Oticon Siya.
• Set personal listening goals and follow your daily hearing aid use through HearingFitness™
• Connect to a wide variety of Internet-connected solutions through the Internet of Things

The Oticon ON App is compatible with all Oticon Bluetooth hearing aids. Depending on the hearing aids and the mobile device you are using, you may or may not have access to all features the app offers.

We recommend using the latest version of iOS.

What’s New

Version 2.5.0

Thank you for using Oticon ON!

To improve your experience, we regularly update the app to make it more reliable and easier to use.

Improvements and bug fixes in this update include:
• Compatibility with new Oticon hearing aids
• Minor performance improvements
• Bug fixes for connectivity issues

Ratings and Reviews

2.0 out of 5
3 Ratings

3 Ratings

Jima43 ,

Hearing aids not comparable

My hearing aids are about 2 year old. I enjoyed the features of the hearing aids using the previous app. The new app keeps saving my hearing aids are not compatible and I am having difficulty in hearing when receiving and making calls.
It is difficult to understand how your upgrade is not working with 3 year old hearing aids. I am concerned and I am looking for a solution
Jim Cullen

Developer Response ,

Dear Jima43
Thank you for your constructive feedback. We are aware of the various issues following the Oticon On App update and we apologize for the inconvenience this has caused. We are working tirelessly to make this right and your feedback is very valuable to us - particularly your thoughts on the connectivity issues. We would very much like to learn more about your specific experience. If you would like to participate in this, we will set up a call between you and our product specialist. In that case, please reach out to us by email on: ksbm@oticon.com
 
Best wishes,
Anders, Oticon

Tyann ,

Update bugs

PleAse iron out the update that you just rolled out, there’s lots of bugs eg: the connection keeps dropping and starting in quick succession within my iPhone 11 and new iPad . I wear hearing aids bought this year. So all my equipment is up to date..

Developer Response ,

Dear Tyann
 
Thank you for your constructive feedback. We are aware of the various issues following the Oticon On App update and we apologize for the inconvenience this has caused. We are working tirelessly to make this right and your feedback is very valuable to us - particularly your thoughts on the connectivity issues. We would very much like to learn more about your specific experience. If you would like to participate in this, we will set up a call between you and our product specialist. In that case, please reach out to us by email on: ksbm@oticon.com
 
Best wishes,
Anders, Oticon

AudioAnne ,

Help please

Will app work with Oticon Spirit Zest P hearing aids with IPhone ? Thank you

Developer Response ,

Dear AudioAnne,
Unfortunately only Bluetooth-enabled Oticon hearing aids can be used with the Oticon ON app. You can find the full list at: https://www.oticon.global/hearing-aid-users/support/faq/compatibility.
However we also have another app called ConnectLine which could be helpful to you! Please have a look at: https://www.oticon.global/hearing-aid-users/hearing-aids/accessories/connectline
Kind regards,
Anais, Oticon

App Privacy

The developer, Oticon A/S, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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