52 min
Getting Your Board to Embrace Customer Experience, With Maury Kask The Chief Customer Officer Human Duct Tape Show
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- Management
In our conversation, Maury Kask walks us through his journey from how his pitch to the board, engaging people across the company, to being named Chief Experience Officer. We discuss the seven work streams he presented, and how he is operationalizing them now in his earned C-Suite role.
In our conversation, Maury Kask walks us through his journey from how his pitch to the board, engaging people across the company, to being named Chief Experience Officer. We discuss the seven work streams he presented, and how he is operationalizing them now in his earned C-Suite role.
52 min