You. Yes, you. You may or may not be an Airtel customer but we must have crossed paths in this long journey (close to 24 years now). We thank you for being there, holding on to your thoughts and expressions. Holding onto our collective idea of India while we were all busy growing. No matter who you are, what you do, you are special to us and we want to thank you for every time you wanted more out of us. We dedicate this all-new Airtel Thanks app to you!
Yes, it’s so more than your regular My Airtel services app. We’ve made it the closest friend you can have to enjoy, manage and update your lifestyle. With the launch of this app, you can now enjoy exclusive rewards, offers, privileges and more.
- Become an #airtelThanks Silver, Gold or Platinum member
- Get exclusive rewards, offers & privileges.
- Upgrade to unlock bigger & better rewards
- Get insurance cover worth ₹4 Lac with just a recharge
- Enjoy Netflix, Amazon Prime, Airtel Books, Wynk Music, free shows & movies on ZEE5, HOOQ, Airtel TV and a lot more!
- You also get smartphone essentials like Norton Mobile Security and free handset protection.
Manage all things Airtel at one place
- Get prepaid exclusive offers, exciting cashbacks and coupons on online recharges
- Get unlimited packs with unlimited calls, daily data & SMS free, or buy data packs, smart recharges, international roaming packs and ISD packs.
- Recharge online using Airtel Payments Bank, PayTM, PhonePe, Amazon Pay or netbanking; one more reason to make us your online recharge app
- Buy international roaming packs from the mobile recharge app
- Check internet usage & recharge online for data packs
- Check and pay your postpaid bills
- Manage or upgrade your postpaid plan anytime from the app
- Check details of data balance, bills, bill plans and unbilled amount
- Buy add-on connections @199 to get unlimited voice & data, discount – all in one bill
- Manage channels, create your own DTH pack or upgrade your set-top-box for all TV connections at home.
- Add top-ups, order movies or repeat your frequent DTH recharges
- Enjoy exclusive offers, exciting deals and coupons on easy recharge of all operators
- 100% secure broadband bill payments with PCI-DSS
- Pay or upgrade tariff plans for broadband & fixed line/landline
- Check service request status
- Track the amount of data purchased & consumed
Pay and earn with Airtel Payments Bank
- Earn an interest rate of 4% p.a. on your savings bank account
- Get free personal accident insurance of ₹1 lac on opening savings bank account with us.
- Create your Airtel Money Wallet to get guaranteed instant cashback on 1st transaction.
- Book OLA rides & OYO rooms directly on Airtel Thanks app and pay with your bank or wallet balance
- Pay your Insurance premiums & loan EMIs
- Book train tickets on IRCTC using your account balance
- Do prepaid recharge & postpaid mobile payments for all telecom operators such as Vodafone Idea, Jio & BSNL.
- Find and pay electricity bill to major billers like BSES Rajdhani Power Ltd, BSES - Yamuna Power Limited, Maharashtra State Electricity Board, West Bengal State Electricity Distribution, Uttar Pradesh Power Corp Ltd (UPPCL), Urban Jaipur Vidyut Vitran Nigam Limited, Ajmer Vidyut Vitran Nigam Limited and various others.
- Do DTH recharges for all major operators – Airtel Digital TV, Dish TV, Sun Direct, Tata Sky, Videocon D2H
- Open account, deposit & withdraw cash at any of our banking points
- Send money with Airtel UPI; make us your go-to money transfer app
- Enjoy cashless payments at a vast network of merchants
- Get a virtual debit card with limit up to ₹1 Lac with Airtel Payments Bank Savings Bank account.
Play on the go with Wynk Music and Airtel TV
- Get entertainment on the go – now on the Play section of the app
- Enjoy the best of chartbuster music, live matches, web series & blockbuster movies powered by Wynk Music & Airtel TV.
Ratings and Reviews
App issues and Airtel network is pathetic...
Weird weird..I don’t see my landline account details in the app which I have added few years ago, when I try to add my landline account again the OTP is sent to a different number where as the alternate registered number for my landline account is my mobile number which is showing on the bill for years together. I got it changed back to my number and the customer care do not have any clue how did that happen. Finally when I get the OTP to my mobile to add my landline account I get a message stating this is already linked to my number. The landline account details do not show on the app. Clearly the app service and the services have gone down drastically by Airtel. The Airtel network is absolutely 0 at my home and we collectively raised a complaint by all 40 accounts in the apartment by we get a response starting the Airtel cannot do anything about it... pathetic service... did not expect such a response from Airtel at a location where there could be more than 100 accounts near to my apartment. I see no tower within the 3 kms radius at all, seriously considering portability options
Sent from my iPhone
Developer Response ,
Apologies for the inconvenience. Request you to share the mentioned concern with us at email@example.com stating the registered number along with an error screenshot in order to help us connect with you to address the concern. Team MyAirtel App
Worst service ever and are cheaters!
I recharged my number for ₹.498/- from HDFC Pay z App, which showed 498 plan - 1.4gb data/day, unlimited calls, 100sms per day valid for 90days. After recharging online my amount got deducted and none of the plan was activated for my number. Later I called the customer service, initially one of the lady said yes we do have 498 pack but your phone is not activated and she connected to the higher authority. And higher authority person said there is no plan for 498. Without giving their plan details how can HDFC people put the invalid plan. And later they said it’s not refundable and it’s in some international One day plan. I really don’t know why they cheat people this way. International plan was activated and I hvnt used any of the benefits and I requested them to at least activate 448plan as I had not used any of the benefits which is actually profit for them. But they didn’t agree. As the Airtel operator has received the amount, they would have activated atleast the plan with lesser benefits. But really disgusting and the worst service I have ever seen. I really don’t know why are they making money this way by cheating people.
Developer Response ,
Hi, we apologize for the disruption. Kindly drop us an email at firstname.lastname@example.org, stating the concern along with the below details:
1. Offer availed
2. Benefit Received
3. Registered number
4. Transaction id
5. Recharge details
It will help us to serve you better. -Team MyAirtel App
Network and speed issues.
I have been using airtel for years now. But every time the network dissapoints me. There is no network in the village area and whenever I report them that there is a network issue the costumer care say that they are planning to build a tower soon in that area. And its been years now that they are planning and I have never seen a tower built though. And dont even speak about open network. The customer care just mention that there is something called open network and they say they will send an engineer to review the site and give a particular date but nobody ever landed there on that given date. I am stuck with Airtel just because at the time of 3g it was convinsing enough for the network to provide average coverage but whats the point of switching to 4g if we dont get 4g speed there. Tired of speaking the same thing with the customer care. And please stop advertising that its the fastest network. Its just 4g in the same speed as 3g everywhere.
Please improve your network speed and see through that your consumers are satisfied with what you are providing them.
Developer Response ,
Hi! Kindly share the query description along with your number at email@example.com. Our team will connect with you to assist. Thank you -Team MyAirtel App
Up to six family members will be able to use this app with Family Sharing enabled.