bbinstant 4+

This is app is so fast. Physical hardware sensor and app is well integrated. Even UX is so well designed for example left door and right door. And best is the integration with Simpl as it makes the transaction so seamless.

Finally even if there is mis allotment, one time, customer care got it resolved immediately

Hello, User. Thank you for making our day by leaving us a delightful review. If you face any dissatisfaction and have any further feedback to share, please share the details at appsupport@bigbasket.com.

Two machines of bb were installed at our society Maruti Sun City, Pipe Line Road, Jeedimetla, Hyderabad, Telangana building and it’s very good service and it’s always helpful for grocery items like milk, bread, curd, cold drinks and snacks. But now it’s removed from society because society informed us that Big Basket is not ready to pay rental dues of Machines to society as some people who can not be identified by big basket had pending dues with Big basket. Big basket should made their machine security system full proof that such incidents should not happened because security of their machines and dues did not fall with society as it’s possible that some outside people who know this vulnerability of machines could have purchased items and vanished. Tracking of those people outside of society or also inside of society is not responsibility of society. So please think about this vulnerability of BB instant Machines and improve security systems.

Thank you for sharing this with us, we'll certainly have the feedback forwarded to the concerned team to add value to it, rest assured.

It’s quite useful in a community. They recently got it installed in our building and it was quite easy experience to purchase from this vending machine like setup. Some essential snacks/food which is good enough for such arrangement.

It still needs some work, it takes a couple of tries to connect but works well.

Also one would need minimum balance in BB wallet yo purchase a product but you can also opt a third party payment system like your card or a pay later option which was certainly helpful instead of maintaining/recharging bb wallet.

Hello, User. We are glad to receive your valuable feedback. We will forward the same to the relevant teams so that, if possible, the same can be incorporated in the future for your delight. Meanwhile, if you need further assistance or any further feedback to share, please write to us at appsupport@bigbasket.com.