iPhone Screenshots

Description

HITACHI Appliance India facilitate mobile based solution to connect Hitachi for Service.

Features in HITACHI Applicances India Customer Care Application:

* HITACHI India Customers can opt for HITACHI Service to thier HITACHI Products.

* Request & Track Service : Track a Service Request for repair / maintanance / Installation / Dismantling

* AMC & Extended Warranty : Can Purchase AMC & Extended Warranty of In-Warranty & AMC Products.

* Best Way to connect HITACHI for services like Installation / Repair / Maintenance

* Demo Videos: Can view HITACHI Product Demo Videos

How to make use of HITACHI Mobile Application :

1. Join Hitachi Family by registering yourself ( Only authentication required for existing Hitachi customer )
2. Automatically logged in based on your registered mobile number
3. Add your new products
4. Request for service
5. Track Service Request
6. Opt for AMC & Extended Warranty pack
7. Product Enquiry
8. Write to Hitachi

Ratings and Reviews

2.1 out of 5

25 Ratings

25 Ratings

Had a good experience with the app

Abhay_nth_of_his_name

Previously, I had to make several calls before the engineer would get back to me. This time all I did was put in a simple request for service, that too at 3 am in the morning. To my surprise, the request was fulfilled within a day. I would recommend everyone to use the app.

Too slow & non responsive

stwinks

Surprising that a MNC is not able to provide a proper app for customer service. Have been trying to get in touch with call center in vain since 5days and eventually downloaded the app. That is not working either. Poor overall experience

Written by School boys

rajeshmakhija

It appears that the app is not tested at all. Hitachi is using the Users of app as their test team.

It actually laughable that such an app of a reputed company has been put on apple store.

Terrible and annoying. Bugs and issues att every turn and corner.

Information

Seller
HITACHI HOME AND LIFE SOLUTIONS (INDIA) LIMITED
*WEA.AppPages.Size*
16.9 MB
Category
Utilities
Compatibility
Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© Johnson Controls-Hitachi Air Conditioning India Ltd
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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