iPhone Screenshots

Description

bigbasket is India’s leading online supermarket shopping app, trusted by 5 million+ happy customers and counting! Shop anytime, anywhere from a vast range of 20,000+ products including farm-fresh fruits and vegetables, groceries, home & household essentials, pet care needs, organic products, beauty and hygiene, imported and gourmet & more at the best prices. Enjoy hassle-free online grocery shopping and home delivery at just a click of a button. New to bigbasket? Here’s a flat Rs. 200 cashback on your first order above Rs. 1000. Use voucher code MYFIRST200.

FEATURES AND SERVICES

What to expect from us?

* Wide range of products, including fresh fruits and vegetables: Choose from a vast collection of 20,000+ products across 1000+ national and international brands including Aashirvaad, Amul, Bisleri, Cadbury, Complan, Fresho, Haldiram, Himalaya, Horlicks, Kellogg’s, Lays, Lizol, Nandini, Nescafe, Nivea, Nutella, Patanjali, Saffola, Sunpure, Surf Excel, Vim, Zespri to name a few. And yes, we have a full range of fresh fruits and vegetables, procured directly from farmers!

* Enjoy low prices and great offers: Buy at low prices with great offers including discounts, bundle pack offerings, promotions.

* Fast and Secure Checkout: Pay by cash-on-delivery, net-banking, credit and debit cards options and e-wallets. Most days we have great offers on multiple payment options including Paytm, HDFC Bank, Citi, ICICI Bank and many others.

* Assured quality: We source most of our fruits, vegetables and private label staples (bb Royal, bb Popular) directly from farmers. Our confidence in quality is the reason we have a “no-questions-asked” return policy.

* On-time, every-time: We take pride in timely delivery and if you get any of the products after the stipulated time, you are entitled to a 10% refund.

* Search in 7 languages: Our app supports searching for items in seven regional languages. Search for “vendakkai” or “bhindi” or “ladies finger”, we’ll get it right automatically.

* Last-minute shopping? Sweets from the neighbourhood? : We have you covered with our 90-minute express delivery and specialty store offerings (only in select cities)

* Easy search options: Easily shop from your past purchases with the help of SmartBasket, else use our various search options: scan the bar code search, give voice commands, use filters on categories or brands.

PRESENT IN 25+ CITIES

We deliver in the following cities: Ahmedabad-Gandhinagar, Anand, Bengaluru/Bangalore, Bhopal, Chandigarh, Chennai, Coimbatore, Delhi NCR (including Gurgaon/Gurugram and Noida), Hyderabad, Indore, Kanpur, Kolkata, Lucknow, Mohali, Mumbai, Mysuru, Nagpur, Panchkula, Patna, Pune, Surat, Vadodara, and Vishakapatnam.

FEEDBACK / APP SUGGESTIONS:
At bigbasket your shopping experience is our priority and we would love to know how we can improve our app as well as services. If you have any suggestions to improve our app, please mail us at productteam@bigbasket.com. For any inputs on our service we are at customerservice@bigbasket.com, https://www.facebook.com/Bigbasketcom or 18601231000.

What's New

Version 4.5.3

• Bug fixes and performance improvements

Ratings and Reviews

4.1 out of 5

2.6K Ratings

2.6K Ratings

Never use this, pathetic Service and Sodexo service is bad

Taurian Virus

Their time slots are never convince for us since you have to wait one while day for delivery. Then they have express which they say 2 hour delivery but what you need is not available for express. Multiple times received wrong orders, and today they want me to wait one more extra day for an order that they misplaced. Their standard answers are we will refund without even understanding what customer is going through and 2nd we reorder item for you but that will be available in next deliver slot which would be one full day. So you order something and wait for 2 days for a mistake by them.
How they make money by fooling us:
Adjustments in weights are charged to our wallets and then later in orders are added to the cart. Today when i ordered in 2 orders there was adjustment of 2 rs each and one was for the item they mis-delivered and then refunded. 4 rs was cut from refund instead of 2 since the item which they charged more 2 rs was refunded but app doesn’t understands this and they make money. Its like supper-market doing with prices 5.99rs and making 1 ps fir every order from 100 customers. Difference is that they cheat it refund and we will not know
So be careful

Don't buy perishables

tuffkins20

Even though this is an app and essentially a product , the services aspect is baked into it and is extremely important. The one continual issue that I have been facing at different apartments over the last 3-4 years, is that the delivery guys carry all delivery items including perishables like dairy , frozen stuff and meat much earlier than they need to. They try to make lesser trips and hence will attempt to deliver a 7:30-10 PM slot at 5 PM. If you're not at home at 5PM , it's your bad luck as the person will return hours later during your proper slot with the items that he is carrying since 4/5 PM or even earlier. And in case you're at home he will mark the order as delivered only during the correct slot so that BigBasket isn't aware that he actually delivered in the slot before. Obviously this ends up spoiling the perishables. I assume the delivery structure is incentivised towards making multiple deliveries or they hire lesser people and vans to contain costs. But this hurts the customer as consuming spoilt items is a safety issue. I have complained multiple times to BigBasket with no avail.

Seriously Moronous Policies

sandysinghsaini

I just signed up for Big Basket from my email id and then registered my mobile number, it shown me that my mobile number is already registered and kindly contact the customer care. I contacted the customer care and they told that this number is already registered with some other email id. I replied that i am the only owner of this number from last 3 years. But the executive just banged the phone telling that sorry we can’t help as you are giving us wrong information as per our database this is registered to some other unknown email id. I even requested them to verify with OTP or even with phone bill (because i was seriously in need of few products). But the executive told no sir it doesn’t matter on whose name this phone number is registered but in our data base this number is registered to some other email id. Isn’t it seriously silly ??

Information

Seller
SUPERMARKET GROCERY SUPPLIES PRIVATE LIMITED
Size
104.6 MB
Category
Shopping
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2015 Supermarket Grocery Supplies Pvt Ltd
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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