Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone.
Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
1. Ticket Detail content no longer truncates if screenshots or HTML content is present.
2. Links to tickets now function properly.
Ratings and Reviews
When for iPhone 6 plus
I had expected an optimised version for iPhone 6 plus, as it has the latest update!
But, looks like need to wait ..
FIX BELOW ISSUE ASAP
I am downloading this app for the first time on my iPhone 4S & its showing "You have already purchased & hence will be downloaded at no additional cost"
What the hell is this.. I am downloading it for the first time.. DEVELOPER PLZ HELP ME WITH THIS ISSUE
Is this app dead? Almost an year without updates, how is this company even a unicorn? LOL.
Developer Response ,
Thanks for the feedback. We are working on an exciting new update which will be available in App Store in a couple of months. We will keep you posted.
- FRESHDESK TECHNOLOGIES PRIVATE LIMITED
- 95.9 MB
- Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- Rated 4+
- © 2017 Freshworks Inc
Up to six family members will be able to use this app with Family Sharing enabled.