Cloudnine 4+

Pls bring back the weekly foetus growth chart, it was such a beautiful feature and now it’s just gone. It helped to know the growth of the baby and helped me to eat better. The company claims to know moms but the app developers definitely don’t.

Not changing my rating until the feature is back.

Not sure what kind of a marketing person would approve the removal of such a beautiful feature.

Patient is forced to download this app, saying you will get all test reports , scans everything here only. But you get nothing!! To book appointment you can book but then you just keep waiting for consultation to start, keep waiting for hour and be careful as you won’t be informed if doctor is available or not… After getting frustrated when you will call customer support all you will hear is we are sorry, let us look into this, doctor had this reason that reason, etc. There is no way you will get a solution only thong you are left with is you will be asked to cancel appointment then wait for refund for days… Additionally unlike other apps this app doesn’t allow you to write or call in some corner in tiny font when you look closely you will get customer support detail… Pathetic user experience and horrible service To my surprise even 2-3 yrs ago too this is the kind of review patients had written for this app had and am not sure what has been improved since then!!

I have been using this app for over 6 months but a simple improvement like automatically selecting the branch and city of your nearest clinic has not been made. Also when the app can read the doctor that particular patient always consults, I don’t see why the process of selecting that particular doctor cannot be made simpler rather than finding the branch and the doctor each time. These are low hanging fruits and it’s pretty crazy these improvements have not been made. Rest, the prescriptions and report archive is not very reliable. I individually save every online prescription file on my phone archive because I like to stay organised and this app can’t be trusted. In all there are some very low hanging fruits which can make this app much better than what it is now. Hope the people behind Cloudnine Hospital take note.