Maple is a global healthcare app for fast, convenient 24/7 access to Canadian licensed doctors. With Maple, you just tap a button to request a consultation with a physician. We'll immediately connect you to a doctor via live chat or video on our secure platform. Depending on where you are located, you can receive your diagnosis, prescription, sick note, or medical advice in minutes. Simply download the app, sign in and click on the “See the doctor now” button.
Requesting a consultation on Maple is easy - here’s how it works:
1. Open the app and click on the “See the doctor now" button
2. The app uses your location to match you with a licensed doctor
3. Simply enter your symptoms or a description of your medical request
4. Payment is required if you do not have employer/insurer coverage
5. The doctor reviews your request and responds to you in minutes
In Canada, full medical consultations including diagnosis and prescriptions are available for residents of, or visitors to the following Canadian provinces: Ontario, British Columbia, Nova Scotia, Alberta, Manitoba, Newfoundland and Labrador, and Prince Edward Island:
- You’ll receive any prescriptions or sick notes digitally
- Prescriptions are automatically sent to your pharmacy or via free delivery
- Your health data is kept private and secure
- Only you and your doctor can access your Maple consultations
- Rate your experience and provide feedback to help us improve the service
Our physicians are able to help with a variety of medical issues including:
- Urinary tract infections
- Sexual health - e.g. STD advice/treatment
- Erectile dysfunction
- General prescription renewals
- Eye infections/strep throat/sinus infections
- Stomach flu
- Mental health - depression/anxiety
- Birth control prescriptions
- Sick notes for work
In all other geographic areas, you are eligible for a 15-minute live chat or video visit with a Canadian licensed doctor. While diagnosis and prescriptions are not included, our doctors are instantly available to provide medical advice on any topic you select.
All physicians are Canadian licensed and practice family or emergency medicine in Canada. Each provider is passionate about delivering outstanding healthcare, and serving the global community in new and innovative ways.
Happy New Year! We’re bringing you more enhancements to make your Maple experience even better. App performance has been improved, and we’ve made the experience more seamless when you have a bad internet connection. You can also expect a smoother video conferencing system!
More specifically this update includes:
- Optimizations of all realtime communications
- Updates to our video libraries to allow for better cross platform performance
- Better support for a variety of new specialities
- Updates to our camera features to improve stability
Get all of your passes, tickets, cards, and more in one place.
Up to six family members will be able to use this app with Family Sharing enabled.