Ola cabs app offers the easiest & fastest way to book a ride. With more than 3,00,000 cabs & taxis in 100+ cities including Bangalore, Chennai, Delhi, Mumbai, Hyderabad, Kolkata, Pune, Jaipur, & Ahmedabad, Ola is the most popular cab booking service in India.
Where will you go to in your next Ola ride? Download the app, complete the fast signup process & book your first ride. Have a friend’s referral code? Sign up with that code to get your first trip free!
Some of the popular travel options available on the Ola app are:
• Auto: Fastest way to book autos without the hassle of waiting & haggling for price
• Share: Book up to 2 seats to share AC cars with others travelling on the same route. Save up to 50% on regular cab fares
• Share Express: Save time & money by travelling in shared cabs on fixed routes
• Micro: Book the cheapest AC taxi in town starting at just Rs. 6/km
• Mini: Travel in comfy AC hatchbacks at pocket-friendly fares
• Prime Sedan: Top sedans with free Wi-Fi & top-rated drivers
• Prime Play: High-rated Prime Sedans with free in-cab entertainment. Enjoy movies, music, live video streaming & more on the go
• Prime SUV: Spacious SUVs with more seats, free Wi-Fi & top rated drivers
• LUX: Travel in top-of-the-line luxury cars at unbeatable fares
• Outstation: Ride out of town at affordable one-way & round trip fares with free in-cab entertainment. Enjoy songs, movies, live video streaming & more.
• Rentals: The affordable car rental service for all your city tours. Choose from flexible hourly packages to rent cabs driven by our top-rated partners
All our vehicles come equipped with onboard GPS for route navigation. See all your available ride options in the app.
Book a taxi in just a few taps. Here’s how it works:
• Set your pickup location (E.g. Home, Office, Airport, Railway station, current location, etc.)
• See all available cabs/taxis near your location being displayed on the map
• Choose from multiple payment options including cash, Ola Money, UPI, credit card, etc.
• Pick the type of vehicle you want & tap ‘RIDE NOW’
• Get instant confirmation with trip details
• Track your cab in real time
Invoices will be mailed to you immediately after you’ve completed your journey.
More benefits of using Ola:
• Multiple ways to pay: Pay for your trips in cash or via multiple cashless options like Ola money, UPI, debit card, credit cards, Jio money etc
• Save more with Cab, Auto & Share Pass: Enjoy more savings in your daily commute with Cab Pass, Auto Pass & Share Pass
• Ola Select: Become an Ola Select member to avail exclusive benefits like Prime Sedans at Mini fares & more
• Know fares & ride features: Check fares & various features of a ride category before booking
• Ola Play: Enjoy free in-cab entertainment in Prime Play, Prime SUV, Lux, Outstation and other select rides. Play songs, Videos, movies, TV shows and more on the go!
• Schedule a ride: Choose ‘RIDE LATER’ to book a cab/taxi in advance from anywhere
• Travel with safety: Share your travel plan with family & friends so they can track your vehicle & know you are safe
You can also tag work or business related trips as Corporate rides. You’ll get invoices for these rides at your official email address. Companies can use Ola Corporate to easily track & sponsor rides for employees.
Got questions? Visit Ola support website (https://help.olacabs.com/support/home) for more information or write to us at firstname.lastname@example.org.
Stay up to date on all our exciting offers and latest happenings by connecting with us online.
• Follow us on Twitter - https://twitter.com/Olacabs
• Like our Facebook page - https://www.facebook.com/Olacabs/
• Follow us on Instagram - https://www.instagram.com/olacabs/?hl=en
Yes, we’re always listening. Your feedback goes a long way in shaping up the Ola app. With every new update, we try to make your experience more delightful than the last one.
So don’t forget to share your ratings and reviews on the app store. Update your app now to get the latest from Ola.
Ratings and Reviews
I have been using your application since 2 years but my experience with Ola has been worst maximum times. Today while going to the airport I booked an Ola cab and It was not your Ola driver the driver sent someone else to drop me to the airport and the driver was an unprofessional driver because of him I could have missed my flight as he didn't even knew how to change the gear and on what speed the gears has to be changed it took me 45 mins to reach the airport from a location where it takes only 30 mins it took me 45 mins. As per your company Ola select members are given high rated drivers but i dont think so that Ola company are following this it was the worst experience I have ever faced from your company and this is not the first time before also I have gone through such situations the driver canceled his ride after knowing the drop location as he called me and said sir I will be their in 5 mins you come to main road and while checking on your app it showed that the driver canceled my ride
Is this a way to treat your premium customers? as I am your Ola select member.
5 years of good service going downhill!
I would give you 5 stars for the previous services I enjoyed from you guys but now I think you are loosing interest in doing your business well. The drivers are the face of your company and when they treat customers badly that’s when you loose a customer’s faith in you. Sometimes the driver won’t pick the call or contact me after confirming a deal. Other times they would tell me to cancel my trip and instead pay them in cash for the service on the estimate given by ola. In most cases I had to cancel not because I didn’t want the service but because I wasn’t offered, AND it results in paying cancellation fee by the customer itself. The kiosks you put up in airports etc, rather suggests that the customer should do their own bookings through the app (regardless that I have low battery and low connectivity in my phone).
Sorry for the rating but compared to 4 years ago, your service has actually degraded a lot.
Driver asking for cash payment, although cab booked via card payment
There was one instance when i booked a cab via card payment, but at the time my cab reached near destination he begged me and forced me to make the payment in cash. When i did disagreed to the suggestion, he convinced me that the card payment thing will be resolved by ola team, so somehow he convinced me to make the payment in cash. I was in hurry for office thus i did payment in cash as per his suggestion. Where as day passed and payment was done twice ( via card and cash) as i had to make other cab booking, when ola app didn’t allowed me to make another booking unless card payment was done.
So i called up the ola customer care but they said i have to follow up with the driver as they cannot assist me in this case.
When i called up the driver he started showing tantrums and gradually he started sending me ugly and bad vedios via wassapp. Still I tried to call him for returning my payment of 960 rs but he stopped attending my calls.
I would really appreciate if you guys can help me in getting my refund. Also if the app can be modified if i have to change the mode of payment at the time of debording. Lastly is there detils you need for the particular booking or intance please donlet me know.
Ride was booked from gzb to Gurugram
For rs 960.
Up to six family members will be able to use this app with Family Sharing enabled.
Get things done within this app using just your voice.