PhonePe - a Flipkart group company - introduces a revolutionary way of making mobile payments in India. It works over the Unified Payments Interface(UPI) platform developed by the National Payments Corporation of India (NPCI) and is powered by YES Bank.
PhonePe is a one stop UPI-based app which can serve all your payment needs, in a safe and secure manner. Through PhonePe you can link your bank account(s) over UPI and make instant bank to bank transfers by just using a mobile number or unique payment identity – UPI ID. PhonePe also provides you with a digital mobile wallet for faster refunds and cashbacks from our merchant partners. You can spend your wallet balance or withdraw it into your linked bank account(s) in one quick swipe!
Making your daily payments is seamless now, use your UPI enabled bank account, PhonePe wallet and your credit & debit cards. You can additionally partial pay using the funds in your wallet along with any of the payment methods.
Things you can do on the PhonePe app
-Send and request money from your contacts anytime, anywhere
-Recharge any prepaid Mobile/Datacard/DTH connections across the country
-Pay postpaid Landline, Datacard and mobile bills for all major operators
-Pay for utilities such as electricity and gas bills
-Split bills with your friends and settle them right away
-Shop on Flipkart, Myntra, Jabong and all your other favourite online shopping destinations using PhonePe
-Transact up to Rs.1 lakh per transaction, 24*7
-Get instant refunds and cashbacks from our partner merchants into your PhonePe wallet. Instantly withdraw your entire wallet balance to your UPI enabled bank account with just one swipe - free of cost!
- Top up your wallet using your UPI enabled bank account or a debit card to make lightning fast payments to your friends, family or even an everyday payment.
-One-click payment using your PhonePe account at any of our merchant partner locations
- You can now transact in your regional language, Hindi, Marathi, Kannada, Tamil, Telugu, Malayalam, Assamese, Gujarati, Oriya and Bengali now live. More languages coming soon!
Currently over 40 banks are UPI enabled, with more banks coming soon!
Banks currently on UPI: YES Bank (our UPI sponsor), Allahabad Bank, Andhra Bank, Axis Bank, Bank of Baroda (BOB), Bank of Maharashtra, Bank of India, Canara Bank, Catholic Syrian Bank, Central Bank of India, Citibank, City Union Bank, Corporation Bank, DCB Bank, Dena Bank, Federal Bank, HDFC Bank, HSBC Bank, ICICI Bank, IDBI Bank, IDFC Bank, Indusind Bank, Indian Bank, Indian Overseas Bank, Karur Vyasa Bank, Karnataka Bank, Kotak Mahindra Bank, Laxmi Vilas Bank, Oriental Bank of Commerce, Punjab National Bank (PNB), Punjab and Sindh Bank, Ratnakar Bank (RBL), State Bank of India (SBI), South Indian Bank (SIB), Standard Chartered Bank (SCB), TJSB Sahakari Bank, UCO Bank, United Bank of India, Union Bank of India, Vijaya Bank.
For more details, please visit our website at https://www.phonepe.com
• Launched Tax Saving Funds. Now invest right from the My Money tab.
• Offline Stores gets a facelift.
• Refer and Earn made even easier. Now invite your friends on PhonePe directly from the home page.
• Look up transactions between you and your contacts. Check out 'View History' in the contact page.
• Get the best offers from all your favourite merchants in one place - on the new Offers page.
• Bug fixes and performance upgrades.
Ratings and Reviews
Worst customer service experience
While interacting with PhonePe I’ve had the worst customer service experience ever, their customer support is nothing more than a joke. Considering the app deals with finances, I expected a decent customer service but it’s quite the opposite it’s worst than the most social network sites. I strongly recommend against using an app to manage finances that doesn’t help you resolve your issues if their app malfunctions.
I recently submitted an email ticket cuz transaction history just disappeared from my account and as replies of the tickets their customer support team kept sending me same reply explaining steps on how to check transaction history(that’s no longer available in the app). I tried to reason with them that transaction history is not available in my account it disappeared because of bug or something in their app, but instead of trying to resolve the issue they just kept sending me the same email again and again on how to check my transaction history(again which is no longer available in the app).
Those reading this review please consider using a different app to manage your money cuz if something goes wrong with their app you’re basically on your own since their customer service isn’t of much use.
Developer Response ,
We're here to assist you. To help us serve you better, please share your registered mobile number along with an error screenshot at firstname.lastname@example.org. We will get back to you soon. Alternatively, you can contact us via app/call on 0124 678 9345.
I usually do not write reviews for Apps, either I like them and keep them or I don’t like them and delete them, however as much as I like this app PhonePe, I have to point out that there is a huge flaw in the app, if I want to pay the electricity bill for my home, dth bill, several mobile no. in my house, gas connection, house tax etc. Its really non sensical and absolutely illogical that I keep entering the account no. everytime I want to pay for the same account. for eg. my house is going to have same meter or connection no. and i don’t want to remember the connection no. so the app must ask me and save this info under respective category.. so that next time when i come to the app and want to pay my electricity bill i dont have to fish for the bill and feed the elections account no. again and again.. everytime.. the app is good, but this is something really important if the app developers are really looking for making it a convenience to use the app and not a hassle..
also if all ppl are not comfortable with the app saving those details you can also ask them while making the payment if they’d like to save it or not if they choose yes the app will store this info for them..
i will rate it 3 stars for now, but if i get this feature, i will rate it 5.. mo response to the review will -1 star every week..
thanks n regards,
Developer Response ,
We understand your requirement & we'd like to inform you that we are always working towards the best interest of our users. We'll take this as feedback & share it with the relevant team. In case of any changes will keep you updated.
I don't understand what's their situation with phonepe wallet. I started using phonepe about an year ago and didn't find it good enough compared to a couple of other mobile wallets around at that time... So I stopped using it. But off late when I started using phonepe app because a lot of people told me about the nice features it has, I realized that my wallet has been closed for some unknown reason. The worst part is that you can't even open the wallet again as they don't have any way to resolve this issue. Every time I raise a ticket for the same, I get the response that currently I cannot open it... I fail to understand how long they will take to resolve this issue?
Guys, you should have a customer care number or something that can address people's complaints instead of having a computer bot answering the same thing again and again. It is just very annoying. I would still not mind giving phonepe a 5 star review if they let me know the reason why they closed my wallet and how to open it again.
Developer Response ,
Please note that the wallet can only be deactivated post user's consent. Once the wallet is deactivated, we currently don't have the option to reactivate the same. You will not be able to top-up or withdraw from the wallet. However, there is no impact on the UPI/Card transactions. You can avail cashback offers for the transactions initiated after 14 Feb 2019, 5:00 PM.
Contact us via app or at 0124-678-9345 or email@example.com for further enquiries.
- PHONEPE PRIVATE LIMITED
- 156.2 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Assamese, Bengali, Gujarati, Hindi, Kannada, Malayalam, Marathi, Oriya, Tamil, Telugu
- Age Rating
- Rated 4+
- © 2019, PhonePe Internet Pvt Ltd
Up to six family members will be able to use this app with Family Sharing enabled.