ManageEngine ServiceDesk Plus (Cloud) iPhone app lets your technicians create, access and resolve requests from any place, anytime. This app reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. The app, designed particularly for iPhone, gives you better user experience. ManageEngine ServiceDesk Plus (Cloud) integrates your help desk requests and assets to help you manage your IT effectively.
Filter requests based on criteria such as unassigned, pending, open etc.
View, create, edit and delete requests.
Perform actions (pick up, assign, close, reply) for requests.
Work log and resolutions can be added/modified for each request.
1. Request creation and associating an asset can be done from the asset details page.
2. Minor bug fixes.
Ratings and Reviews
Bug in App
Setting option not working and app crashes
App not stable
Unable to sign on using Google authentication. App does not offer friendly UI/UX.
- Zoho Corporation
- 116.9 MB
- Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
- English, Arabic, Croatian, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Traditional Chinese, Turkish, Vietnamese
- Age Rating
- Rated 4+
- © 2012 Zoho Corporation Pvt. Ltd.
Up to six family members will be able to use this app with Family Sharing enabled.