Screenshots

Description

ManageEngine ServiceDesk Plus (Cloud) iPhone app lets your technicians create, access and resolve requests from any place, anytime. This app reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. The app, designed particularly for iPhone, gives you better user experience. ManageEngine ServiceDesk Plus (Cloud) integrates your help desk requests and assets to help you manage your IT effectively.



App features:



Filter requests based on criteria such as unassigned, pending, open etc.

View, create, edit and delete requests.

Perform actions (pick up, assign, close, reply) for requests.

Work log and resolutions can be added/modified for each request.

What’s New

Version 5.9.1

1. Request creation and associating an asset can be done from the asset details page.
2. Minor bug fixes.

Ratings and Reviews

4.0 out of 5
5 Ratings
5 Ratings
shreekwt ,

Bug in App

Setting option not working and app crashes

Jimit Dattani ,

App not stable

Unable to sign on using Google authentication. App does not offer friendly UI/UX.

Information

Seller
Zoho Corporation
Size
116.9 MB
Category
Business
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English, Arabic, Croatian, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Traditional Chinese, Turkish, Vietnamese
Age Rating
Rated 4+
Copyright
© 2012 Zoho Corporation Pvt. Ltd.
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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