Screenshots

Description

ManageEngine ServiceDesk Plus MSP integrates your help desk requests and assets to help you manage your clients' IT infrastructure effectively. It has been designed to handle multiple clients in a single Help Desk, so the Managed Service Providers (MSPs) don’t have to juggle with multiple software. This app lets your technicians create, access and resolve requests from any place, anytime. It reduces the response and resolution time of a technician dramatically, increasing the efficiency of your help desk team. It also gives you better user experience.

App features:

* Filter requests based on criteria such as unassigned, pending, open etc.

* View, create, edit and delete requests.

* Perform actions (pick up, assign, close, reply) for requests.

* Work log, notes and resolutions can be added/modified for each request.

What's New

Version 3.3.4

1. Crash after replying to a request is fixed.
2. Minor bug fixes.

Information

Seller
Zoho Corporation
Size
43.2 MB
Category
Business
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English, Arabic, Bosnian, Croatian, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Russian, Serbian, Simplified Chinese, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Vietnamese
Age Rating
Rated 4+
Copyright
© 2013 Zoho Corporation Pvt. Ltd.
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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