Shuttl operates in Delhi-NCR, Kolkata, Pune, Mumbai & Hyderabad and expanding rapidly to other cities.
Is your journey to work in taxis, cabs, and carpools a daily grind? Shuttl is an award-winning new age smart transportation service that gets you to work. You get to travel in comfortable buses power packed with amazing security features. We all deserve stress-free and affordable daily commute, don't we?
Taxis/cabs are expensive and carpools restrict your freedom to move timely. Most public transportation options aren't comfortable and finding a seat is a challenging chore. You don't want to drive in mind-numbing traffic. Long queues at toll booths and gas stations, lack of parking space add to your woes. Shuttl comes to rescue! You get confirmed seat in deluxe coaches ensuring an affordable and timely commute.
Booking Shuttl is easy too! Enter your home and office address in the required fields. Browse from a list of suitable routes for your office commute or use the “Explore Routes” feature to discover other options in Delhi-NCR, Kolkata, Pune, Mumbai & Hyderabad.
Search away!: Explore bus routes between any two locations and we will assist you in finding the best way to reach there.
Maps: After booking, browse your bus route on the map. See where your pickup point is and discover the exact route that your bus will take. Also, your Shuttl app will help you navigate to your pickup point.
Live ETA: Keep track of your shuttle on the app to plan your journey. You will receive the vehicle’s details 30 minutes before the scheduled boarding time.
Move flexibly: You can anytime cancel/reschedule your ride before your Shuttl reaches your pick-up point.
Seamless, one-click booking: Traveled with us before? We won't ask you to fill the same information again. Your Shuttl app is now much smarter; assisting you with customized suggestions.
Refer & earn: Want to earn while you journey with us? Refer a friend to Shuttl using your referral code. Your friend gets INR 100 in Shuttl credits on signing up. In return, you are entitled to get upto INR 25 on each paid ride your friend takes.
Meant to maximize: Shuttl also lets you carry forward your rides, left in your previous pass, to your new pass.
Plan your commute: You can explore the Shuttl routes and schedule even during the off timings. Browse from the list of buses and set a reminder in advance and we will notify you 15 mins before your selected time.
Safe, trusted & affordable: Our passes start at INR 60 per ride. The App is also power-packed with features like SOS alert and ride-sharing details. Your journey is always safe with us.
Your office travel time should be stress-free and productive. Say goodbye to taxis, cabs, rideshares, and carpools. Be a smart user and commute pain-free.
Don’t stress it, just Shuttl it. Download the App now to get a ride in minutes.
We are always working towards improving your experience. If you have enjoyed using Shuttl, please rate us. We value your feedback.
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- UI and performance enhancements.
- A lot of bugs were also hurt in the creation of this app.
Ratings and Reviews
Really need to work on app response and customer service
As a frequent user and traveller using Shuttl services, I know all the issues the app can create while booking and using the services. The slow response of the app, change of bus timings without any notification, Non-functioning of the GPS sometimes and also generic and by default responses of the customer care representative are some of the issues faced by the users, however looking at the bright side of this one and only daily commuting service are their functionality on multiple routes which are helping thousands of people to reach their destination comfortably and mostly on time. If they work on few of the above mentioned issues then I think their service will be flawless
Developer Response ,
We apologize for the inconvenience caused. We value your feedback and suggestions as it helps us to improve our services. We have shared your feedback with our team who will look into it at the earliest.
Thanks and Regards,
I will share my issues in bullets:
1. Not able to email as it’s displaying message to check my email settings. Suggestion to share your email as well so that I can atleast send email for issue.
2. 3 out of 4 times my shuttl didn’t stopped at my location ( even though I was standing at my location 10 mins before pick up). There might not be any option/ notification for driver to view bookings.
Driver should also be notified 5 mins before all the stops if any booking is there.
3. Not able to contact customer support. Called for continuously half an hour. Waiting.....
4. Whenever a ride missed by customer it is marked as “missed”. (Even if shuttl didn’t stop at pick up point). There is not any option to select ride canceled because of driver. And ask for refund of ride.
5. Whenever there is issue with shuttl ie pick up cannot be done for booked ride, I always get refund automatically. But you should also give my additional day for that refunded ride. I purchase pass as per requirement. 20 rides in a month means I go to my office for days. I need additional ride with additional day so that I can utilise that ride within that pass only. I dnt want to carry forward.
Hoping for a quick response!!
Developer Response ,
We deeply regret this, we’ll look into it right away for you.We understand that this situation is difficult, but let us try and find the best possible solution for you.Please share your contact details bit.ly/2gyCI3j with us to assist you accordingly.
Thanks and Regards
My experiment with the Shuttl
I am a senior professional with a Multinational organisation in Gurgaon. I travel 100us kms a day to and fro for work. I used to travel by a car and was quite comfortable. However, I had to unexpectedly chuck out my Driver due to his impolite behaviour. A colleague of mine suggested this Shuttl app and asked to try the same. I have been using the same since a month and have found it extremely convenient as a mode of transport. The buses are comfortable with extra leg room, on time departure and courteous behaviour of the staff in the bus. Great service and keep up the good work. Don’t become complacent and lose the sheen..Highly recommendable.
Up to six family members will be able to use this app with Family Sharing enabled.