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iTunes

iTunes is the world's easiest way to organize and add to your digital media collection.

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iTunes per Mac+PC

Cisco Technical Support

Di Cisco

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Descrizione

Cisco Technical Support simplifies network maintenance and saves you time by providing tools to help troubleshoot issues, research products, update & create Cisco Service Requests, track RMAs, and manage your install base anywhere, anytime!

What's New in v3.18
• Jump to the latest Service Request (SR) note by tapping the "Latest Update" section
• Increased possible SR Search results to 1,000 records
• More forgiving SR or RMA search by SR/RMA Number

Basic features available to all users:

• Engage with fellow networking professionals, ask and answer questions through the Cisco Support Communities
• Access to product-specific support content for over 7,000 Cisco products
• Access to over 1,700 troubleshooting and configuration guides authored by Cisco TAC Engineers
• PSIRT (Security Advisories), End-of-Life and Field Notice mobile push notifications
• Cisco Reseller Locator found in Tools
• Bookmark your favorite RSS Feeds, and Video Channels - Available in "My Shortcuts"
• Save content with Pocket (Read-It-Later) service. Go to http://www.getpocket.com/ to learn more about setting up an account


Advanced features available to Cisco Support Contract Owners:

Service Requests & RMAs:
• View, Edit and Create Service Request and track RMAs
• Access to all case notes, and attachments (txt, pdf, xls, ppt, doc, and image file types)
• 30 Day history of Service Request related mobile push notifications found in "My Notifications"
• Receive Service Request updates via mobile push notifications
• Direct access to your TAC Engineer, On-Site Contact, and Field Engineer via phone or email
• Bookmark urgent Service Requests for easy reference from "My Shortcuts"
• Single tap to request case updates, case closure, and reopen cases

Service Contract & Product Coverage Information:
• View contract information and set-expiration reminders prior to their expiration with "My Contracts"
• An embedded bar code scanner makes it easy to lookup product coverage details by serial number with "Check Device Coverage"
• Ability to validate and update the current installation using your current location
• Manage your install base (view EoX, warranty and coverage status) for up to 10,000 devices with "My Devices"
• Access to Contract Renewal, Last Day of Support, and End of Life reports in My Devices.

Bug Search Tool:
• Research Cisco software bugs by product, iOS version, or keywords
• Bookmark software bugs for easy access from "My Shortcuts"

Tools:
• SSH / Telnet Client
• IPSec Overhead Calculator
• VCS Service Checker


Have questions or want to provide feedback? Send us an email at: ctsmobilefeedback@external.cisco.com

Novità nella versione 3.18

Several minor UI enhancements including:
* Jump to the latest Service Request (SR) note by tapping the "Latest Update" section
* Increased possible SR Search results to 1,000 records
* More forgiving SR or RMA search by SR/RMA Number
* Minor UI enhancements

Istantanee

Istantanea iPhone 1
Istantanea iPhone 2
Istantanea iPhone 3
Istantanea iPhone 4
Istantanea iPhone 5
Istantanea iPad 1
Istantanea iPad 2
Istantanea iPad 3
Istantanea iPad 4
Istantanea iPad 5
Cisco Technical Support
Vedi in iTunes
Quest'app è progettata per iPhone e iPad
  • Gratuiti
  • Categoria: Economia
  • Aggiornato:
  • Versione: 3.18
  • Dimensioni: 13.4 MB
  • Lingua: Inglese
  • Sviluppatore:

Compatibilità: Richiede iOS 9.0 o versioni successive. Compatibile con iPhone, iPad e iPod touch.

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