The Cigna Envoy® Mobile App is designed for Cigna Global Health Benefits® customers. Features available are based on the coverage you have with Cigna Global Health Benefits. If your ID card displays myCigna.com, please download the myCigna application to access your account.
You’re mobile. So are we. Manage your health benefits and submit claims from anywhere with a few taps and the Cigna Envoy Mobile App.
The Cigna Envoy Mobile App gives you fast, easy access to your family’s important health information while on the go. From your mobile device, you can:
• Submit claims and review and check the status of pending claims
• View and Print ID cards for the entire family
• Find health care professionals and facilities
• Message Cigna with questions or concerns
Updated compliance mandates
Ratings and Reviews
This app comes with a lot of fault!! Instead of make things easier it fails to serve its purpose
1- claims are automatically deleted making it very hard to track down what has been paid for and what hasn't , so you will have to keep track of your claims i another place( we use pay by cheque it takes forever to get the money).
2- The app loses new claims!!
Yes you can upload a claim and get a number, then come back check status in a few days only to realize the claim has disappeared! So yes you need screenshots of everything you do on this app!!
3- Try to contact customer service through the app secure inbox and no one will reply! You will get an automatic reply to call or e-mail and if you would like to wait count the days , you will not even get a reply and e-mails will be deleted.
4- The app will direct you to care providers near you covered by Cigna and after your procedures are done and a week passes you will find in the app that Cigna denied the claims!! Oops what will you do now.. This question i am still waiting for Cigna to reply to in addition to losing the claims i submitted!
- Connecticut General Life Insurance Company
- 43.4 MB
- Health & Fitness
Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- Rated 4+
- © 2018 Cigna All Rights Reserved
Up to six family members will be able to use this app with Family Sharing enabled.