iPhone Screenshots

Description

DeliverEat.my was founded in 2012 by Penangites who wants to bring conveniences to customers while also providing variety. Our mission is to provide reliable food delivery to our customers and at the same time assist restaurants in managing delivery manpower management in an affordable and convenient way.
Meals are delivered to your doorstep with just a few simple clicks. DeliverEat.my allows you to enjoy your favourite food at the comfort of your own premise hassle free!

Now that’s convenience at your fingertips. Your tummy's satisfaction, is our top Priority.

Our delivery services are available from 11am-9pm daily. For more info, please contact ask@delivereat.my. For immediate response, contact our friendly customer service department at (604) 6383394/95 from 10am - 9.30pm daily.

We welcome all feedbacks and we are committed to serving you with the best customer service.

What’s New

Version 2.0

Layout and feature improvement

Ratings and Reviews

2.5 out of 5
104 Ratings
104 Ratings
SaifulS91 ,

Awful

I ordered my food through DeliverEat on Boost app, on 1st Feb 2019, at around 7:40pm. After waiting for 50 mins, DeliverEat called us and said they have to cancel our order because the restaurant was not responding and it was raining so the rider couldn’t do anything. AFTER 50 MINUTES! It’s now 8:30pm and most of the restaurants no longer except orders. When asked for refund, they said, they’ll give me vouchers. I said no, I want my money back. They said I have to fill up a form and wait 14 working days for my refund! Absolutely ridiculous. I said ok. And then they said they’ll email me the forms for me to fill up before they can initiate refund that’ll take 14 days. And guess what, no forms have been emailed to me as yet, after almost 12 hours of that exchanges. Absolutely ridiculous service. Have no such problem with other food delivery service. Took 60+ ringgit of my money, did not deliver the service and making such a pain for refund. And offer no additional compensation for all the troubles that I have to go through. I have to ended up driving to the restaurant that I ordered from that night and have dinner at almost 10pm, and now have spent so much time trying to get MY MONEY back. Absolutely ridiculous. Never ever use DeliverEat ever again. At the point of writing this, I still haven’t got any forms to get my money back, and no answer from helpline either. Won’t ever use this service ever again.

Skye Oh ,

feel very disappointed for this company

I am a loyal regular customer for 2 years.
I have place an ordered (RM57)but due to some issue they refund me in a voucher.

The voucher only last for 3 months, I don’t like delivereat refund me as a voucher some more has a 3 month expire date!

But after that I did not place so much order that can reach RM57, so I did not use the voucher. And then the voucher expired and my money just burnt off.

I don’t understand why there is an expire date for my own money. (If there is a promotion I understand must have expire date, but this is my own money!)

When I realise and I called to appeal, they just do nothing!
Come on These are just computer system, we are human, we can do the changes!

I feel very disappointed to delivereat. Why can’t you refund me in money. I don’t want any voucher. Please do something as you has let a 2 years loyal customer feel so disappointed!

Holiao007 ,

Total Dissapointment!!!!!!!

Wrong food delivered!! Called the contact number stated in this app, however all engaged!! Finally, manage to Track the number from previous whatsapp (due to wrong food delivered too!!!!), sent all the info and pictures for the wrong food delivered. Customer service told me that my good has been eaten by the other customer, requested me to return the wrong food that has been delivered to me, and Promised to deliver the right one in expedite mode, but waited for more than normal food delivery time!!! Total disappointment!!!! Waited for more than THREE HOURS for nothing!!

Information

Seller
suan sear tan
Size
90.5 MB
Category
Food & Drink
Compatibility

Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
Rated 12+ for the following:
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© DeliverEat Sdn. Bhd.
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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