iPhone Screenshots

Description

Get a safe and reliable ride in minutes with Grab transportation booking service (formerly GrabTaxi / MyTeksi) . With the largest pool of drivers in Southeast Asia, Grab offers the fastest transport booking service for taxis, private cars and motorbikes.

We connect our driver community to your transportation needs for every price points:

• GrabTaxi: Book a budget or premium taxi from Southeast Asia’s largest network of drivers.
• GrabCar: Ride in comfort of a private car service and pay a fixed fare for your ride.
• GrabBike: Get around quickest way possible, as a bike passenger.
• GrabHitch: Hitch a ride or give someone a lift with our social carpooling community.
• GrabShare: Carpool with another party heading in the same direction and save up to 30% less on fares.
• JustGrab: Get the nearest vehicle, either a taxi or car, so you can be on your way faster!
• GrabFamily: Enjoy peace of mind, with a child friendly booster seat for your youngest travellers.
• GrabExpress: Send your parcels and documents with a delivery service you can trust.

Travel with confidence knowing that Grab invests heavily in safety training for drivers, offline driver screenings, in-app safety features like number masking, personal accident insurance coverage, and safety education and partnerships with the government.

Pay by cash, credit card or GrabPay Credits - the choice is yours. You’ll get an email receipt immediately after your ride.

How to Grab:
1. Download the app for free and register your account
2. Start booking! The app auto-detects your location for pick-up. Choose your destination.
3. Choose what kind of transportation you need - taxi, private cars or motorbikes.
4. Confirm a driver and track them as they make their way to you

Did you know:
You can use the same Grab app to book rides in all 7 countries: Malaysia, Singapore, Indonesia, Thailand, Vietnam, Philippines and Myanmar.

What's New

Version v4.54.0

Fresh in is a brand new booking experience...
• Always pick the right location with suggestions, search, or simply by adjusting the map
• Less clutter on the map screen, focusing on trip options that matter
• A more beautiful experience overall, no more annoying green screen as we find you a driver!
… and a completely redesigned rewards catalogue
• Find rewards easily by category
• Say goodbye to the endless scroll, just filter and sort to find exactly what you want
• Discover special deals that keep it fresh!

Ratings and Reviews

4.5 out of 5

15.8K Ratings

15.8K Ratings

Innovative product but efficiency and accuracy are getting poorer

infinitoink

Good substitute for transport and I have been a fan of the services that your company provides but recently I notice that the drivers' acceptance rate are very low. This has affected my daily travelling schedule to work as I have to wait for average 20mins (before that it was only 10mins) before drivers arrive at my place.

Besides that, I personally think it is ridiculous to estimate the driver's arrival time using radial distance from the rider. The place I live is half-surrounded by KTM railroad and a highway. I'm always matched to drivers who are on the other side of the railroad and highway and the app would show that the driver is only 2mins away but in fact there is no way the driver can reach my place in that short amount of time (in reality it takes around 20mins), unless the driver cuts horizontally through the railroad and highway - which is impossible. Something has to be done about this to give the rider a better estimation of arrival time.

Because of the longer and inaccurate waiting time, I'm currently starting to look for a better alternative to go to work.

Terrible acceptance rate from KLIA2 to KL city center

TrinityKay

I’m a frequent business traveler who had been using Grabcar especially from airport to KL city center. It took nearly 30minutes nonstop booking a car and still unable to get any. In fact, the screen is showing so many available cars in KLIA2 with 0min waiting time. And I can see my booking was turning down for several times for almost half an hour! This was not the first time I experienced this. After checking with a friend of mine who used to regularly take Grabcar, only I’ve got to know that the fixed rate of RM65 is making all drivers so reluctant to accept journey to KL city center as they only prefer short distance trip to Subang or Puchong. As a customer, we are not the one who fix this price or taking advantage of the driver, but this continued rejection from the driver was seriously wasting my time! I used to believe Grabcar brings convenience to life but not anymore. Ended up, I have to say airport taxi is the most reliable transportation. If this issue is not being solved, soon business travelers to KL city center or perhaps those who live in KL city center will not be using this application anymore.

Please give the priority to the one who’s booked first.

Ilham Yang

Everything was so good and smooth. I really love it. Except for one thing, “driver ask to cancel the book”. Grab is like my main transportation, so there’s a time when I book a grab around 1-2 am, I do find the driver but he doesn’t want to come to pick me up. He give me an excuses like “it’s too far away”. Nope, it is not. And it’s happen again and again with same lame excuses..later I found out that a lot of drivers are awaits at the airport etc to pick up a passengers. I mean it’s okay, I’m not even mad but please, instead of asking me to cancel it, I think it’s better if you come and pick me. They should give the priority to the one who’s booked first. I’m using grab because I don’t have other transportation. So please. Maybe you should give the bad driver a penalty or something..

Information

Seller
GRABTAXI HOLDINGS PTE. LTD.
Size
208.2 MB
Category
Travel
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English, Burmese, Cambodian, Indonesian, Malay, Simplified Chinese, Thai, Vietnamese
Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© GrabTaxi Holdings
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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