The latest, improved MyMaxis app is here - The Maxis All-in-One App that rewards you wherever you go. Manage your Maxis mobile accounts, and discover what MyMaxis Deals have in store.
Check your unbilled amount, view and manage data usage, view and pay your bills and more.
- View account details (account name, billing address, line status, email address, device contract)
- Get your PUK code to unlock your SIM card
- View your bill info (unbilled amount, total amount due, statement date, credit limit, payment history, subscribe to eBill and download eBills)
- View Mobile Internet usage
- Purchase Mobile Internet passes
- Pay bills via Maxis Pay
- View latest promotions and MyMaxis Deals
- View and subscribe to our digital service partners
To see your account information, you will need a MyMaxis username and password – you can get this easily by signing up at www.maxis.com.my
The App is free but download charges apply. When using the service overseas, international roaming charges apply.
From discounts on buffets to free facials and free movie tickets, there’s a MyMaxis Deals suited for you!
- Bug fixes
Ratings and Reviews
BAD CUSTOMER SERVICE AND MISCALCULATION OF FEES
Maxis Customer Service is the worst. I reported a problem regarding a Data Roaming Pass in overseas which I have not activated at all through live chat and they gave me a Case reference ID, telling me that they will report to me regarding the matter. However, after about one or two weeks, I still did not get any notice on that, so I went on the live chat again and asked the agent only to get the same answer again, saying that they do not have the results yet. So I waited again and go to live chat the following week and it’s unreachable, forever showing the “Please Wait” words. Hence, I sent an email and there goes again, no reply. And I sent another one, only to get the email saying, your bill is in the archive and we can do nothing about it. Are you purposely wasting my time and drag the matter till the bill is in archive to say that you can ignore the matter ? TRULY DISAPPOINTED WITH YOUR SERVICE ! CHARGING DATA ROAMING FEES WHEN THE USER DID NOT ACTIVATE IT
Easy to use, access and check data. Happy to notice the new changes in our data plan to accommodate for our daily usage and be amongst the competitor in the market. Although maxis is still the most expensive amongst the market, but if there isn't any issues in terms of the line and customer service, then there is no reason for a change. If there is a lucky draw or some sort, which might reward your customers with freebies such as movie tickets, etc, it would be great 🙂
I have a hotlink flex account so I use a different app for it (the one with pink icon.) Last night until today I tried opening the app but it keeps asking me to update to a new version, only it was this app (green icon) which I don’t even have on my phone in the first place. Even after I was forced to install the app, I couldn’t login because it said I have a hotink flex account and should install the pink app. But when I open the pink app it still say to update the green app. Please fix this ASAP! This is very inconvenient and ridiculous. I should be able to check my balance and everything without facing this useless “please get the app” circle.
Up to six family members will be able to use this app with Family Sharing enabled.