redONE 1App MY 4+

Manage your postpaid account

Red One Network Sdn. Bhd.

    • Free

iPhone Screenshots

Description

Download the redONE MY 1App to manage your Malaysia postpaid account easily!

Key Features:
• Check data and calls usage
• Check your monthly bills and make payments
• Purchase Value-Added Services
• Request to temporary increase credit limit
• Check your payment history
• Know the latest promotions and rewards
• Find your nearest redONE partners
• Contact redONE Customer Care

What’s New

Version 2.0.81

- App enhancements

Ratings and Reviews

2.5 out of 5
694 Ratings

694 Ratings

camilahusna ,

Blank

I just updated the app and downloaded this. But when i tried to make the payment using fpx, it kept on failing again and again. Each and everytime. I dont even know whats happening bcs everytime i tried to type the TAC number, the screen go blank. Please and please fix this. I wanna pay my bill.

Developer Response ,

Hi camilahusna ,We're sad to hear about your experience. We're always striving to improve and would appreciate if you could provide us with more details in order to do so. Hope you can reach out to our Careline Agents via Livechat on our website, call us RedoneCareline at 1300 11 0088 / 1909 or email us at careline@redone.com.my ,

naixjsvxhsjbs ,

A students user

The data balance showed in the apps does not the same with the current data that i used , and i need to always reset my network if it does not work. The worst is I thought that i was running off data as everything just keep loading than after calling the customer service, they said that i still have a lot of data and again asked me to reset my network. Other than that, the apps will hang If i try to click at the offer or advertisement part. I enjoy nothing using this apps and i do not have time to change back to other carrier .Please improve the apps as soon as possible. I’m a student which desperately need to use an internet. This things really stress me out!

Developer Response ,

Hi by naixjsvxhsjbs, We apologize for this experience. We would need to speak with you to better understand the problem you encountered. Please contact us at 1909, Whatsapp, LiveChat or email (https://www.redone.com.my/support/contact_us) so we can help resolve this issue. Thank you.

Alynn cumil ,

Bad user experience

I don’t understand why I cant just unsubscribe to add-on monthly plans whenever I want? And why my messages during live chat somehow cannot go through? I also cannot go back to the live chat once I exit, since it keeps telling me to ‘refresh the page’. There is no indication that I have refreshed the page or not. Please add a button to display ads only once a day like a “Dont show me this ads for today again” button under the ads. The ads should not popup on a live chat. Please improve the app!

Developer Response ,

Hi Alynn cumil,
We apologize for this experience. We would need to speak with you to better understand the problem you encountered. Please contact us at 1909, Whatsapp, LiveChat or email (https://www.redone.com.my/support/contact_us) so we can help resolve this issue. Thank you.

App Privacy

The developer, Red One Network Sdn. Bhd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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