RHB Reflex 4+

Being the first time user to login partnership online account, time being used to learn how the system works is expected. The animated tutorial site provided on official RHB Reflex website is using old format which I needed to use Internet Explorer to be the only browser to learn how to use.

Be warn, this app only allows you to do some basic (I mean really, really basic stuff) and use need to create an user account from two System Admin account to check for balances. Unlike Hong Leong Bank online services, transaction history and cheque is separated from the website and I have some hardship even find cheque from few days ago. Only the phone app allows me to locate and check the status of the cheque.

Not sure is RHB really spent time reading comments here but overall, it is an basic app with limited functionally with decent stability. Hey, at least the app the crash on me even once ;) ..

Overall easy to learn but the function is too limit even can not check the transaction of the day. How we check if someone do a instant transfer payment as the app only can show history of a day before. Mean I can only confirm the payment received at the next day. This is unacceptable for business that received multiple of instant transfer payment each day.

Hi RHB. Please overhaul your user dashboard either desktop or app. It’s not user friendly and difficult to use. Banking services should be making your customer experience user friendly and easy to use without compromising security. I am finding it hard to even instant transfer to pay my creditor having to fill so many complicated details and failed miserably when transaction either failed or can’t proceed to the next step. If this problem persist, I may have to change bank and stop using RHB.