Screenshots

Description

MSP Remote Monitoring & Management, the world’s largest IT Service Management (ITSM) platform, empowers IT professionals to manage, monitor and secure their networks from within a unified web-based console. The platform is used by tens of thousands of engineers to manage hundreds of thousands of networks and millions of endpoints.

Unlike other ITSM solutions, MSP Remote Monitoring & Management offers the most comprehensive set of best-in-class security services delivered as part of a single ITSM platform. In addition our first-of-a-kind prescriptive analytics capabilities help drive more proactive service and smarter IT decisions.

The new MSP Remote Monitoring & Management iOS app delivers these powerful capabilities to your mobile device. And if you’re a managed service provider, this can be a big advantage to help you retain your customers and win more business.

Here’s what you can do with these apps:

• View problem servers and workstations with the same device view filters that you have in the dashboard
• Use the new search option to quickly find a device in the list
• Filter by client to see all their servers and workstations (problem and non-problem devices)
• View full checks, outages, tasks and notes info
• View full asset data
• Clear failing checks
• Add check notes
• View and respond to data-driven insights with LOGICcards


Using an older version of the MSP Remote Monitoring & Management mobile app? Here are the key improvements from previous versions:

• Security – The apps authenticate with a user’s standard dashboard username/password instead of the API key.
• User Permissions – The apps now apply selected user permissions including client groups.
• New Styling – The apps now follow the latest branding and styling guides for more visual appeal and consistency with other LOGICnow apps.
• UX Improvements – The apps feature several workflow improvements and a cleaner design using today’s mobile app conventions.

Download the app today and start delivering more proactive service by monitoring and managing servers and workstations while on-the-go from your mobile device!

What's New

Version 1.1.2

- Resolved an issue that prevented TakeControl from being used unless Touch ID/Passcode was enabled
- Updated brand imagery

Information

Seller
SolarWinds MSP UK Ltd
Size
9.6 MB
Category
Business
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English, French, German, Italian, Spanish
Age Rating
Rated 4+
Copyright
© 2018 SolarWinds MSP UK Ltd
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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