Heathrow Express 4+
Heathrow Express
-
- Free
Screenshots
Description
The new improved Heathrow Express app has some great features and benefits to help make planning and booking your journey quick and easy.
Personalised experience – Create an account and login to activate all the features of the app. Including presenting your travel day information with your tickets along with live train times on your home screen.
Quick booking – Need a ticket in a hurry? Book a ticket in seconds. Once you are logged in you will have the option to activate this new feature, allowing you to book at ticket on the day of travel in just a few clicks.
Live train times – In addition to the scheduled times and service information, you will now be able to see live train times on the day you travel, making your journey planning even easier.
Accessing tickets – Your tickets can easily be accessed and managed in one place on the app, allowing you to view upcoming tickets for travel and manage past tickets. Plus, you can still add your Heathrow Express tickets to your mobile wallet.
Manage your account – With all your details in one place, including payment options, personal details, language and currency settings it’s easy to create and manage your experience how you want it.
What’s New
Version 4.6.0
Help Centre improvements
New ticket layout in the refund section
Changes to saved payment methods in account settings
Minor bug fixes & improvements
Ratings and Reviews
Horrible UX
This app may be targeted to British frequent travelers, but as a random foreign tourist, I find the UxD in this app completely useless.
1. I couldn't recover my password as I didn't remember the security answer. Who uses security answers anymore?
2. Ordering a single ticket still prompted me to submit full name, address, phone and God knows what.
3. There's been now obvious work on my pains&gains as a user.
I've used quite a few transportation ticket apps and this did not cut it at all. It you're aiming for steady business travelers, just say so on the splash screen!
Terrible app
For something supposed to be a prime service this is very poor. Difficult to register, particularly as a foreign visitor. Can’t buy the same tickets in app as online. After registering (took over 10 mins) the app still wouldn’t work and I had to use the website from my mobile. I am getting paper tickets!!!
Heathrow Express
Should be able to use a railcard: this app is uselessnow.
App Privacy
The developer, Heathrow Express, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Heathrow Express Operating Company Ltd
- Size
- 29 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, French, German, Italian, Spanish
- Age Rating
- 4+
- Copyright
- © 2021 Heathrow Express
- Price
- Free
Supports
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Wallet
Get all of your passes, tickets, cards, and more in one place.