iPhone Screenshots

Description

Good service doesn’t have to end when you leave your desk.
With the Pureservice App, you have a complete servicedesk in your pocket. The app is constantly updated and provides you with a comprehensive overview wherever you are.

Whether it’s a ticket or a task, you can manage it quickly from you own mobile telephone while you’re on the go. No more losing things or having to wait until you’re back at the office to deal with them.

This is an additional module within Pureservice Servicedesk and is available in Norwegian, English, Danish and Swedish. The app has been created with the same focus on user-friendliness as Pureservice.
To use the app you must be a Pureservice customer and have the Pureservice App additional module.

Main functions:
• View notifications
• Show your tickets
• Show the same lists as the web app
• Add photos to tickets
• Write messages to colleagues and customers
• Create, edit and close tickets
• Show and edit tasks
• Assign tickets
• Show attachments
• Call customers

What's New

Version 1.1.8

- Added new defaults manager class to handle all application settings.
- Migrated settings from old keychain, user defaults to new keychain.
- Fix issue with navigation in map preview screen.
- Fix regarding infinite scrolling issue on ticket list when sorting is changed.
- Fix regarding profile picture, highlighting ticket requester better on ticket view screen.
- Fixes, improvements in recipient editing on message view, new ticket screen.
- Fix regarding content getting clipped on company profile screen.
- Fix regarding Signalr message format, realtime update issues.

Ratings and Reviews

Makro__ ,

iPhone x støtte

Egentlig bare det jeg ønsker :)

dannaadler ,

Forebdringsønsker

Mulighet til å benytte malene som allerede er laget på pc.
Oversikten som dukker opp på venstre side oppdaterer seg ikke når man har endret og flyttet en sak.
Bug i "hjem" listen. Noen saker gjentar seg i bunn av lista.
Mulighet for å legge inn kunder som ikke tilhører/ligger i systemet allerede.

Information

Seller
Syscom AS
Size
7.3 MB
Category
Business
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English, Danish, Norwegian Bokmål, Swedish
Age Rating
Rated 4+
Copyright
© 2014 Syscom AS
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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