AT Park 4+

Plain not working!

What a poor design and poor execution! I will not even start on where the design is poor (like rigid and broken process to select two simple parameters and start parking, or not being able to start parking before time).
I will simply concentrate on just one flaw: just does not work. I am just now trying to pay parking. The maps are not showing parking areas in the Viaduct where I know there is parking and the new parking machines; if I enter area by hand, I get stuck on the next step: no vehicles show, even this two are configured. Then there are continues authorisation errors when getting into some screens, like Transactions after logging in with AT Hop account, even though login appears successful.
And no, it is not a user error.

Fixed, glory be!

Objectively the best app, making parking as magical as possible on a hot summer day. Hasn’t worked for me for over a year but today I tried deleting and reinstalling. The last update must have done the job. Thanks to the developers for getting to the bottom of the bugs. Now I can swan in and out of the orthodontist office and only have to pay for 15 minutes I’m actually parking instead of having to preemptively gamble on the parking meter and pay for an hour just-in-case.

Developer Response ,

Hi Rosie, we are sorry to hear that you have faced this issue. Please contact us to provide more details so we can investigate the issue. Contact us on 09 528 7275 or https://at.govt.nz/about-us/contact-us/feedback-form/. Scott

It could be amazing - if it wasn’t so badly designed

Currently, the app is outright not working. I cannot select my vehicle, despite the fact that I am correctly logged in. To not be able to rely on it is a big downer for me.

In principle, the idea and how it (should) work is amazing. Stop overpaying for parking and don’t have to walk up to the meter. This could be a world class parking experience. But it isn’t.

The app is sooo badly designed, it is not even funny. It looks and feels like somebody stole an app template from iPhone 3 days and tried to make it work on modern devices. Usability is poor and every time I have to fiddle with something, being logged out or similar. It literally is often faster to just go and pay at the meter. Which is a pity. Someone at At please execute this app properly ASAP or open it up so other people can build the experience the backend of it (and the user) deserves..