Welcome to New World’s online shopping app, a convenient way to shop for groceries.
The service is rolling out across New World stores in the North Island.
Visit ishopnewworld.co.nz to see the full list of stores.
Why shop online with us?
• Shop on the go
Do your grocery shopping wherever you are and whenever it suits you, on your smartphone or tablet.
• Save time
Create and save lists so you can shop faster. Choose Delivery and we’ll bring your shopping to you, or choose Click & Collect to pick it up in store at a time that suits you.
• Enjoy freshness & quality
We will carefully handpick your order and select the freshest items available.
• Shop the local range
The product range is localised, to reflect what’s available in your selected New World store.
• Get more savings and rewards
As a Clubcard member, enjoy instant discounts with exclusive Club Deals and get rewarded by collecting Fly Buys points or earning Airpoints Dollars™.
Start shopping today in three easy steps:
1. Download the app and register for online shopping
2. Choose when and how to get your order
3. Simply drag and drop groceries into your basket.
Ratings and Reviews
App and service need work.....
It is a lot of work, I have ordered twice and it would have been nice if there was an algorithm which either gave me the option of my previous buys or allowed me to enter in my list where those particular items would be searched for specifically. IOS app is a little slow on start up, takes 10secs to load.
Also the service of the driver and the fact that our shopping was not delivered on time, nor did I receive in that time a call that my delivery was going to be delivered after my initial selected time slot. After a complaint to your call centre I heard nothing back, although I was promised multiple calls, each time I had to ring. This customer service is very disappointing.
I have moved back to countdown delivery, I would rather support a NZ owned company, but not with that type of service.
Hi Tina, really sorry to hear the order was not delivered on time – please accept our apologies for the inconvenience.
The app does store your previous orders (under My Orders) and you can reorder items from a past order. Also, you can create your own lists (using My Lists) to help you shop faster.
Thanks for your feedback, we’re endeavouring to improve both the service and the mobile app - plus the online shopping website is coming soon.
Still needs a lot of work
Have downloaded the app because you can't just do a quick check on the new world website to see if your address falls into their delivery zones.
Makes you step through a demo to teach you how to shop (by dragging product images into your basket), which is buggy and keeps stalling and is hard to complete.
Then finally finish the demo, go to search my address and it tells me I have to create an account and log in first! Too much work for me so I flagged ...
Thanks for your feedback – after downloading the app, you can just tap on Delivery and enter your address; no login or sign up necessary to find out whether we deliver to a certain address.
Also, ishopnewworld.co.nz gives you an overview of the delivery area for each store.
Easy APP great service.
I love shopping through the new NW shopping app. I recently had a baby so have been using it for delivery and click and collect. It’s very user friendly, great images and easy to navigate.
The service has always been on time, friendly and personable. Would definitely recommend it.
- FOODSTUFFS (N.Z.) LIMITED
- 187.4 MB
- Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- Rated 12+ for the following:
- Infrequent/Mild Alcohol, Tobacco or Drug Use or References
- © Grability Inc. Technology
Up to six family members will be able to use this app with Family Sharing enabled.