Screenshots

Description

Your customers are looking for your business on Google. Help them to find you.

With Google My Business, you manage your business information on Google Search, Maps and Google+.

– Update business name, address and hours
– Manage and respond to customer reviews
– Custom insights on where and how many people are searching for you
– Notifications when customers are talking about your business

What's New

Version 2.28.0

Several stability improvements and bug fixes

Ratings and Reviews

4.4 out of 5

46 Ratings

46 Ratings

Poor call centre service..., badly trained staff... hang up on customers

singhard

I called google services because someone put a bad review about our coffee shop, we knew customer wasn’t genuine customer, they didn’t buy anything from our cafe just being noise. Because they were disturbing our customers we told them to leave.
Customer choose to troll us online and give us 1 star and didn’t leave any comments.
Now according to google review policy reviewer has a product or service to write a review about it. As they didn’t try any coffee or food, they didn’t have any right to post review.
I was concerned and called google. I explain whole story to contact centre agent. And requested them to flick a email to reviewer to verify if they eat or drink anything otherwise delete it.
They said they can’t, I explained them it’s against google review policy. She said because their is no comment by reviewer so they have to believe that it’s a genuine review and hang up.
I called again and spoke to Varsha who was a supervisor, she said same thing that they don’t have any way of verifying if it’s a genuine review, so she can’t do anything. I ask her to pass me her supervisor then she passed to JAYESH. He said same thing and told me he is last point of contact and hang up. I can’t imagine this was Google service....

Getting verified

brenty888

What an absolute mission to get verified, requested 3x postcards with verification numbers, nothing for well over the time allowed then 2 turn up on the same day. Once verified I get a message banner saying your business is verified but you are not yet connected to google.... asked for help via contact us. Took ages to respond and was no real help at all

Easy

Bumpol

Great application easy to use love it.

Information

Seller
Google, Inc.
Size
99.4 MB
Category
Business
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English, Afrikaans, Albanian, Amharic, Arabic, Armenian, Azerbaijani, Basque, Belarusian, Bengali, Bosnian, Bulgarian, Burmese, Cambodian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, Estonian, Filipino, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Kazakh, Kirghiz, Klingon, Korean, Laotian, Latvian, Lingala, Lithuanian, Macedonian, Malay, Malayalam, Marathi, Mongolian, Nepali, Norwegian, Norwegian Bokmål, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Simplified Chinese, Singhalese, Slovak, Slovenian, Spanish, Swahili, Swedish, Swiss German, Tagalog, Tamil, Telugu, Thai, Traditional Chinese, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Welsh, Zulu
Age Rating
Rated 4+
Copyright
© Google Inc.
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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