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By Consular, Passport and Visa Division - MEA, Govt of India

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Consular Grievances Monitoring System (MADAD) has been setup for Indian Citizens to log and track Grievances pertaining to the Consular Services offered by the Indian Embassies (Missions/Posts) abroad.

Ministry of External Affairs (MEA) with a view to provide mobile enablement of MADAD, has launched MADAD Mobile Application on ios platform.

Grievances regarding Compensation, Court Case, Domestic Help, Imprisoned Abroad, Transportation of Mortal Remains, Repatriation, Salary Dues, Tracing the Whereabouts, Marital Disputes, Birth Certificate, No Obligation to Return to India (NORI) Certificate, Asylum-Cases, Worker Abuse, Recruiting Agent, Contract Problems, Physical Abuse, Sexual Abuse and Sponsor Problems will be lodged.

Grievances/queries related to Visa and Passport, Emergency Travel Documents, and Attestation of Documents are not entertained through the MADAD system.

Matters relating to education should be referred to the Ministry of Overseas Indian Affairs (

More information can be obtained from the official website :

What's New in Version 1.4

A new feature for Indian students studying abroad. They can enter their details after registering as MADAD users. The Student details will comprise of the information such as the name of the Institute, Course Name/Duration, Passport and Visa details apart from the Student’s personal particulars like Name, Date of Birth, Gender, Name of Parents and so on. They can also manage their courses after registration.

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  • Free
  • Category: Business
  • Updated:
  • Version: 1.4
  • Size: 4.3 MB
  • Language: English
  • Seller:

Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch.

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